Tinwheeler replied on 18/10/2019 13:02
Posted on 18/10/2019 13:02
Sorry but you are incorrect. There is generally no opportunity to book pitches by surface type on club sites. Instead it’s a case of choosing from what is available on arrival. Southland is a bit unusual in having so many grass pitches and I guess the HS pitches were already taken when you arrived. There is nothing to make clear when booking as the system is general. If your unit is particularly large or heavy, you can always alert the wardens to your potential issues in advance.
If the wardens had taken some of the cubicles in the facility block out of use believing them to not be required at a quiet time, you could have asked them to open a few more.
I think Southland is a great site in a good location and well supplied with service points and other facilities. I found the wardens very friendly and approachable.