Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Love this site BUT.......

We have been to Thetford many, many times before and have always loved it. I was disappointed to say this visit wasn't as good as previously. The site is fantastic and in a great setting in the middle of the forest where there is an abundance of wildlife and brilliant walks. it is quiet and peaceful (mainly) and kept in good order. The reason for marking it down this time is the wardens. They are friendly and were welcoming. However, they are quite strict on somethings but very lapse on others. We had some rather noisy people near us on this visit. They had visitors for one day and proceeded to get drunk (not got a problem with that at all). The problem was they were very loud, and annoying to other caravan users. One old chap asked them to be a little quiet and they became very rude to him, verbally abusing him. It took almost 6 hours for the warden to intervene and ask them to quiet down. They would have known about the noise as they were sitting outside their van and as I walked past I could hear the noise. What they did do was walk down and ask the noisy visitors to keep their two dogs on a lead. To be honest the dogs were good as gold and were not wandering from the pitch, so not sure why they asked them to keep the dogs on the lead but not keep the noise down! This was the only thing I ever saw them point out. They did not stop people and tell them about their speed around site, I would say easily 15 - 20 mph which is quite dangerous as there were lots of children on site. Also someone put their caravan in incorrectly which meant there was not 6 metres between vans (huge fire hazard which is clearly stated in the Caravan Club rules). They did not ask them to put it in correctly which amazed me This probably wouldn't have bothered me as much if they hadn't been so choosey over what they tackled and what they decided to let slide. I think speed and fire safety is much more important than a couple of well behaved dogs being off a lead. Sorry about the moan. Thetford is really a nice site.
Caravanner

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Tinwheeler replied on 30/05/2019 10:20

Posted on 30/05/2019 10:20

To be fair to this warden, I have witnessed him tackling people for rule breaking and seen him ganged up on by other campers. As a sole entity, what can he do when faced with such opposition? It’s no surprise if he now takes the other path. 

However, did you not discuss the issues with the warden at the time? Did you offer to support him? After all, there’s only so much one man can do. If you still feel the warden did not act appropriately, your recourse is through HQ. 

JVB66 replied on 30/05/2019 10:24

Posted on 30/05/2019 10:24

I agree with Tinny, it takes every one to put their head above the parapet, in such circumstance ,and although some try to deny it ,we are still a members club and we should assist other members when required ,and all the staff employed on club sites are also paid up  members in their own rightsurprised