We booked the site as we have done previously to go to the Dickensian market at Grassington. Arriving on site on the Friday 29th November we had a pleasant chat with the lady on reception and booked in with no fuss. Its a lovely site and the facilities are very modern. We then drove round to chose a pitch and saw a filling up point with tap labelled clean water. Having started to fill the tank with a hose we were amazed when a very rude member of staff dressed in Dickensian costume came bounding up shouting 'you can't fill up here' in a very non friendly manner. My wife looked horrified. 'Why not' says I? 'Because you are blocking the road for other users' says the ever more rude and threatening man. I was dumbfounded. What customer service skills training had he had? He then walked off shouting 'you should know better' having upset me and my wife and to the amazement of other people watching. Just then a large motorhome passed ours with ease continuing to drive by on the roadway....no problem there. We drove round to a pitch and filled our van via the same fresh water tap filling point with our container not the hose. There was nothing at the filling up point to say hoses could not be used. So thank you to this employee. You ruined our weekend by your attitude. Perhaps you should talk to people as you would like to be spoken to. Not with the rudeness you showed to us. A friendly manner and discussion would have been a far better tack. Merry Christmas!