We stayed here in 2018 for a week on a "large pitch"including water & drainage. We enjoyed our stay and, this year, booked again for 6 nights again on a "large pitch". When booking in this year at reception, we were told that we had booked a "large pitch" and given a pitch number. I asked if it had water & drainage and was told it hadn't. I told the receptionist that we had booked a "large pitch" which the Caravan Club Club stated included water and drainage. She said she knew nothing about how the Caravan Club operated!. I showed her on my I-pad the pitch description of a "large pitch" at Bellevue and, after a somewhat grumpy discussion, she agreed to let us have a serviced large pitch "at her expense"!! We both felt unwelcome and told her so. We will not return! It is an attractive site but the majority of standard pitches are rather tight for a reasonable sized caravan and awning.