Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 4 of 5

Good for families

Ok but expensive

We stayed at this site for two single nights on the way to and on return from our stay in the Dordogne. I found it expensive to stay and the on-site food was also expensive and the staff were sullen enough to be from Paris.  The Pool complex is pretty good with loads of variety however the poolside itself is lethal.  I witnessed loads of slips and falls including my own children.
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EmilyC replied on 16/03/2017 14:54

Posted on 16/03/2017 14:54

Dear robcowie, 

 

Thank you for taking the time to leave your thoughts about Le Château des Marais. As you can imagine we take Health and Safety concerns very seriously, and I have spoken to the campsite about your comments. I have received the reply below:

Reply from  Le Château des Marais

Dear Guest, we thank you for sharing your experience you had during your last stay with us. We are surprised and sorry to learn about your disappointment regarding some aspects of our services. We used to inform our guest that children are under the supervision of their parents, playing and running around the pool are forbidden to avoid any risk. We thank you for your remarks which help us to improve our quality standards. Finally we hope that even those inconveniences, you keep good memories of your Holidays. Best Regards, The Guest Relation Service.