EmilyC replied on 01/12/2016 10:13
Posted on 01/12/2016 10:13
Thank you very much for taking the time to leave a review, we always appreciate feedback from our members. We contacted the campsite about your concerns and they would like to pass on the following message Thank you very much for your reply and the comments to the campsite the surrondings and about myself. I'm glad you liked the surroundings and did enjoy the facilities from the campsite. Concerning the bad experience from the campsite dog I really want to apologize if you had the feeling that I reacted regarding our conversation at the reception. Myself didn't see what was going on. The only thing I can say again is that our nine year old dog has been on the campsite since she was apppy and is very sed too the dogs and having always lots of children around her. I did mention to you is that whenever had any bad experience at all. The dog is really a family dog and is loved especially by the children from the camping and hotel guests. I can honestly say we do have some families returning to our resort becase they love the campsite dog and many times lots of children are hanging around with the dog or lying almost on the dog. If we would have a problem with the dog we certainly couldn't keep our dog on the campsite. Once again I truly want to apologize for the bad experience you had on our site and I do hope you give us a chance again to be your host when you visit Austria again.
Kind regards, Wolfgang Hofer