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Good points are as follows - Shop on site Restaurant on site Swimming pool Within walking distance to Benidorm Bad Points - Pitches and units rammed very closely together, some permanent structures erected that give it an itinerant feel in places No water or waste drainage on pitches Fresh water and CEP a trek from the pitch Toilets blocks although clean, very dated and needs a refurb No digital TV reception unless your tv has the old analogue signal, bring a cable WIFI, is very poor as they tell you at reception Some pitches very difficult to get onto and uneven. There management have been saying for a few years they are going to do an upgrade of 1,000,000 euros but nothing has changed. Be careful as a Dutch couple got robbed on the dark road to the site. Get taxis if in town after dark..
Bad points - allocated pitch backing on to busy noisy road, can keep you awake, apparently you can ask to be moved but we had such nice neighbours we didn't bother. Electric but no water on pitch nor waste disposal, We like everything to hand! Electric cable locked in to hook up box, a 'man' comes to unlock you on day of departure (nothing extra to pay so happy days!), presumably to stop you driving off without paying. Good points - fantastic location to Benidorm- beaches, bars, restaurants, markets, shops, cafes et al. Lovely walks down to the prom and the old town and wonderful weather to boot. Staff friendly and helpful as are most/all other campers, some of whom seem to live here! Pool excellent as is on site bar and restaurant. Facilities slightly tired but I never had to queue for a shower or anything else! Prices are amazing. Market five minutes up the road twice a week and a flea market about twenty minutes away. My wife and I (in our mid/late sixty's) absolutely loved it and will definitely be back, Benidorm is everything you expect and more and this site allows you to sample it all whilst being far enough away to ignore it all if you wish, perfect!!
We have visited Villasol many times, this being the first time we have booked through the club. (We normally turn up on spec) booking through the club saved about €2 per night from the ACSI rate and about the €5 per night on the normal rate. The site is in our opinion the best in Benidorm both for position and for facilities. With regards to pitches, the reception will either present you with a map of available pitches, or if busy allocate you a pitch (they are generally first come first served) if you are unhappy with your pitch then a visit to reception always results in a sheet of available pitches for you to choose, providing of course there are pitches spare. If there’s none spare they generally tell you to keep an eye out for a suitable pitch, then ask to move. (We have never been refused a move when spare pitches come available) We prefer to be away from the road, which can be a bit noisy (although quiet at night) and not at the rear of the pool which can be noisy from the bar entertainment. Main section from halfway up, to the top of the hill are our preferred pitches. The vast majority of pitches are level, certainly within the usual ramp limits that we carry. With regards to cleanliness, the toilets/showers are cleaned twice daily (closed in rotation) we have never had any issues. The showers are particularly good with decent pressure and endless hot water. There’s a reasonably well priced shop on site, and a large supermarket within 10 mins walk. Electricity is usually charged from the pitch meter at about 40c per KW. Reception is manned 24hrs a day and are always helpful in our experience. We usually tour Spain/Portugal each Spring and Autumn staying mainly at Camperstops, but Villasol is the only place we would stay in the Benidorm area.
Following from my comment about not following the clubs directions I have a few things to add. Make sure you get a receipt for everything. My wife purchased WiFi at reception she was given a slip of paper with the password etc on it after handing over 13 Euro for a weeks wifi. When I checked out they said you have WiFi and have still to pay for it. I replied that we had paid and had the paper with the password etc as proof. He said that is not enough you mast have an invoice. Paid up another 13 Euro as couldn’t wait to escape from this hell hole. Incidentally the WiFi was practically unusable because the signal dropped every few minutes. On day one there was detritus on the toilet and shower floors and on day five it was still there although there appeared to be an improvement in the cleaning from then onwards. On day six a large group of campers from Ireland arrived in two units at a time. They were certainly in the holiday mood as they partied to all hours and it’s just as well I’m used to hearing profanities. The following day I was told that security was too frightened to ask them to tone it down. On day 8 around a couple of dozen members of the constabulary arrived and escorted one away . They all left on day 9 and the sites grounds men spent most of the afternoon cleaning/clearing the pitches they had used. Would I go to Villasol again. Not in a month of Sundays. It did have a nice pool though and the supermarket prices were reasonable.
Having booked with the club we were allocated possibly the worst pitch on the site, it was an odd shape, difficult to level up our motorhome and in the shade. The drinking water tap was a long way away making water handling a difficult chore. Also to queue up and book in through a window is not a welcoming experience specially in bad weather.