Remember to Book Smart

Remember to Book Smart

Let’s make 2022 a great touring year for all members

Image of Dunrobin Castle, Scotland, near Brora Club Campsite. Photo by Karen Scott

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Our UK Club Campsites continue to receive an extraordinarily high level of bookings, meaning lots of our members are getting out in the great outdoors doing what they love the most. Unfortunately a number of those bookings are being cancelled at very short notice. In a normal year, over 950,000 nights are cancelled, with over 25% of those cancellations happening within four days of arrival. As you can imagine, this makes it very hard for other members to find a pitch - that’s why we launched this initiative last year to encourage all members to Book Smart!

How to Book Smart

Check in advance

You’re always able to book at least a year ahead, but only book if you’re confident that you will stay. If not, please book later, to help other members find the pitches they would like.

Amend bookings early

If your plans change, it’s no problem, but ensure you amend or cancel your stay early (ideally at least three weeks before arrival) so your pitch can be made available to fellow members.

Find late availability 

Use our popular Late Availability checker to find both midweek and weekend last minute pitches over the next eight weeks.

Put simply, our Book Smart initiative kindly asks that all members make considered bookings and only request the pitches you need to help ensure there is availability for other members. We appreciate that plans sometimes have to change, and that’s okay – just remember to amend your booking as early as possible. It’s really quick and easy to do, and you’ll open up a space for a fellow member to enjoy.

Simply click the button below and log in to review your bookings:

REVIEW YOUR BOOKINGS

Why is it important to Book Smart?

In a normal year, we often see 25% of all bookings being cancelled (that's over 950,000 cancelled nights...every year!)

Of those, over 25% of cancelled nights are made within four days of arrival so it’s very difficult for other members to take advantage of the newly vacant pitches.

And it's not just a small minority of 'block-bookers' who are cancelling, almost half of all members who make a booking each year make at least one amendment or cancellation too.

As you can imagine, a lot of members all cancelling a few times a year soon adds up! If all members Book Smart by making considered bookings and amending or cancelling early, it will help ensure that as many of your fellow members as possible can get out and about touring this year.

Thank you.

What is the Club doing to help?

Coming soon - the Club is introducing a new booking system to improve the booking experience for all members. The improvements include faster check-in via automatic balance payments prior to arrival, improved pitch choice, a new interactive search map, the ability to book multiple campsites at once, and the introduction of deposits alongside new cancellation and amendment terms and conditions. 


We always expect members to Book Smart, and these improvements to the booking experience will further address the rise in cancellations and free up pitches for all members. Find out more here.

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