All the details about The National
To help you easily find answers to your questions, we've grouped the FAQs into the following topics.
What is the venue for the 2017 National?
The Sandringham Estate in Norfolk is one of the private homes of Her Majesty The Queen, set in sixty acres of stunning gardens. Experience the beauty of the estate with woodland walks lined with rhododendrons and azaleas as well as King George VI’s formal North Garden.
Explore 600 acres of country park with miles of trails, lakes and waterfalls. The beautifully maintained grounds offer a wonderfully secluded retreat in the summer but provide a spectrum of colours during the autumn and winter months.
Let your children’s imaginations run wild with sculpture trails, an adventure playground and visitor centre. Step into the history of the estate by visiting the on-site museum, put together by King Edward VII and Queen Alexandra located in the former stable block.
For more information please visit www.sandringhamestate.co.uk or call 01485 545400.
How do I get there?
National main entrance: The main gate for The National is to the right of The Sandringham Estate. If you are using a sat nav, please use this postcode: PE31 6AZ.
Address for The Sandringham Estate: The Sandringham Estate, Sandringham, Norfolk, PE35 6EN
What time can I arrive?
Friday 26 May: You will have the opportunity to arrive on the Friday if you wish. The additional fee for early arrival is £10. Please bear in mind on Friday the following facilities will be open to you only.
- Your allocated pitch with full facilities (electricity, water, waste).
- The sports bar and restaurant will be open and an option of ticketed entertainment.
The site opens from 8am until 10pm, after that time you will be admitted to the site and will be kept in a holding area until the next morning.
Saturday 27 May: The site opens from 8am until 10pm, after that time you will be admitted to the site and will be kept in a holding area until the next morning.
When do I have to leave?
All outfits must vacate the site by 4pm on Wednesday 31 May. Please note: electricity, water and waste will be turned off by 1pm the same day.
Can we just come for the day?
Yes, day visitors are welcome from Saturday to Monday; entry tickets can be purchased on the day at any entrance gate or in advance through the Club shop.
What time does the village area open?
The village area will be open from 10am on Saturday 27 May. Catering areas will be available for breakfast service. Main arena shows, activities, sports and Mayday Zone will be closed on Friday 26 May. Guests will have access to catering, bars and evening ticketed entertainment during this time.
I don’t want to stay for the duration, can I just book for 2 days?
Unfortunately, this is a standalone event with a fixed fee. Guests must pay for the full duration of the event (Saturday to Wednesday) regardless of how many nights you stay on site.
How do I know what pitch to book? (Centre pitching)
Guests who would like to pitch next to someone should pitch with their Centre. All pitches are now ‘pitch on arrival’ only. We will no longer accept linked bookings. Guests will be pitched in their local Centre within regional blocks. Please specify what Centre you would like to be in or you will be allocated the Centre closest to your postcode.
If you would like more information on booking, please call The National team on 01342 33 66 66.
What if I'm not part of a Centre?
When booking, you will be asked to specify which Centre you'd like to be pitched in. If you are not a Centre member, don't worry. Simply choose which Centre you'd like to be pitched into during the event.Alternatively if you would like to become part of a Centre permanently, you can join a Centre here.
What if I change my mind after I have booked and want to be pitched with a different group/section?
Guests are able to change their pitch before they arrive by calling the booking line on 01342 33 66 66. All pitch related changes must be made by 31 March and only if you’re chosen centre has availability.
Can I be pitched next to my friend?
Of course – you will need to ensure you are booked under the same Centre as each other and arrive at The National together.
What are the pitches like? Can I have an awning?
All pitches measure 11m x 10m and are large enough to accommodate your caravan, car and awning.
Are there any hardstanding pitches?
On this occasion, grass pitches are only available.
Will I have access to electricity?
All pitches contain an electrical hook-up (6 amps). Guests can use hairdryers, TVs, kettles, toasters etc – but not at the same time! A leaflet will be provided to guests detailing the approximate amperage on the day.
Can I use my own generator?
No – all pitches have electricity therefore a generator is not required.
Are there any shower and toilet blocks?
Unfortunately, due to the temporary nature of the site there are no shower/toilet blocks* therefore your own sanitation is essential. We provide guests with full waste disposal facilities for your black, grey and dry waste. Fresh water is available from standpipes situated at the service points around the site.
*Toilet facilities are available within the main central area known as ‘The Village’ for use when attending the daytime and evening events. Facilities are unavailable after 11pm.
I am a Blue Badge holder with limited mobility; will I be able to get around?
Yes – but please bear in mind that the rural nature of the site means the ground may not always be even. We do have a special Blue Badge area located near the village area which does have limited availability, booking early is recommended.
There are wheelchair friendly toilets located nearby. Unfortunately, there is no scooter hire service on-site.
Are dogs allowed?
Most certainly - we even have a Fun Dog Show! You must keep them on a lead at all times though. We encourage responsible dog ownership by providing doggie waste disposal bins.
Recently, there have been known cases of Seasonal Canine Illness within the Sandringham area so we recommend you are extra careful with your pets during the event. For more information, view Animal Health Trust's Seasonal Canine Illness (SCI) document.
How much is it to attend The National?
You can view a breakdown of pitch prices and day visitor prices on our booking page.
How do I book a pitch?
You can book via The Caravan Club’s website or by telephoning the dedicated booking hotline on 01342 33 66 66. Please be aware that full payment will be required at the time of booking.
How do I buy evening show tickets?
You can either include your evening entertainment tickets with your pitch booking online or by telephoning the dedicated booking hotline 01342 336666. Alternatively, tickets will be available to purchase at the box office on site. Members and non-members are welcome!
How much are evening show tickets?
You can see ticket prices for our evening entertainment on our shows page.
Is there anything to do during the day?
Yes, loads! We have a full programme of entertainment in the main arena every day. There are shops in the exhibitors area where you can buy anything to do with caravanning from torches to T-shirts and BBQs to bikes.
There’s a Food Court where you can choose from a variety of meals and snacks; a lounge where meals are served and the Whale Sports Bar with both inside and outside seating.
Is there anything for children?
Yes – Tourer Explorer Corner offer fun and games from ages 1 to 17.
All activities are free and there are all sorts of fun supervised activities for young ones of all ages! Boredom is not an option!
What about at night?
The National has a proud reputation of staging spectacular shows in the main marquee. There is an additional charge for the evening shows and full details of the entertainment programme can be found on the website.
Some free entertainment can be found in the Whale Sports Bar and in the Activities Marquee.
There is also a Carvery Restaurant that is open from 6pm every evening and the bars remain open until 10.45pm.
Can I book evening entertainment tickets in advance?
Yes, you can order them when you make your pitch booking online or by telephone.
How do I add evening entertainment tickets to my order?
You can add them to your original pitch booking by telephoning 01342 336666.
When will the evening entertainment tickets be despatched?
They will be sent out with the entry documentation pack at the end of April. Tickets ordered after this date will be posted separately.
What are the payment methods?
We accept payment by debit or credit card (Visa or Mastercard) only.