Unable to access CT website

Wherenext replied on 03/06/2023 11:37

Posted on 03/06/2023 11:37

For about 8 hours I was unable to open the club website at all yesterday, on various machines and phones. This from mid afternoon until finally opening it up just gone 10 pm

I notice that other members made posts during that time. Did anyone else experience this "lockout"?

All machines able to access it today and I had no problems at all with other sites or internet connection.

Wherenext replied on 22/06/2023 20:15

Posted on 22/06/2023 20:15

Would it be possible for a Moderator to make it a Sticky and ask Ro (or any employee) to continue to notify us of "Outages" or even "Maintenance" when they are due. Thanks.

Cornersteady replied on 22/06/2023 20:26

Posted on 22/06/2023 20:15 by Wherenext

Would it be possible for a Moderator to make it a Sticky and ask Ro (or any employee) to continue to notify us of "Outages" or even "Maintenance" when they are due. Thanks.

Posted on 22/06/2023 20:26

Good idea but a sticky would really only get to those of us in CT? Maybe a banner on the main website as well perhaps on the day itself? I was on one website today when it said when the site would be down.

 

Wherenext replied on 22/06/2023 21:25

Posted on 22/06/2023 20:26 by Cornersteady

Good idea but a sticky would really only get to those of us in CT? Maybe a banner on the main website as well perhaps on the day itself? I was on one website today when it said when the site would be down.

 

Posted on 22/06/2023 21:25

Many of us on CT don't seem to access CT via the main page. I certainly don't but I take your point.

As there isn't a tax on words (at the moment) can't see why they can't do both, after all one of Ro's responsibilities does seem to be looking after CT.

young thomas replied on 23/06/2023 08:08

Posted on 23/06/2023 08:08

There's all sorts of 'maintenance' that's required on a system these days...

some of it is required on the CT/CAMC applications like enhancements and changes to cover the myriad promotions that are being created at the moment.

these will require the host to run updates for CAMC, to a schedule, to make live the changes to support the promotions.

OTOH, the base operations/server systems (Windows etc) have their own schedule of fixes, upgrades and housekeeping, just as we users do on our home PCs or iPads and phones.

most hosting companies would be managing these technical updates into out of hours batches to allow a sensible managed diary, otherwise the system would be going down all the time🤷🏻‍♂️

Cornersteady replied on 23/06/2023 10:16

Posted on 22/06/2023 21:25 by Wherenext

Many of us on CT don't seem to access CT via the main page. I certainly don't but I take your point.

As there isn't a tax on words (at the moment) can't see why they can't do both, after all one of Ro's responsibilities does seem to be looking after CT.

Posted on 23/06/2023 10:16

I'm talking about for people who don't use CT, to do as your good suggestion would only target those on CT. On the main page and/or onto the login page would get those who just use the site for bookings and other things.

SteveL replied on 29/06/2023 09:07

Posted on 29/06/2023 08:05 by huskydog

Well , we weren’t told about last nights “ maintenance “  , undecided

Posted on 29/06/2023 09:07

No I didn’t see it mentioned either. I wasn’t surprised though as the booking system was playing up yesterday.

nelliethehooker replied on 29/06/2023 21:23

Posted on 22/06/2023 16:26 by Tinwheeler

Posted on 29/06/2023 21:23

Well that worked well last night NOT! What was the use of Ro posting it I wonder? Perhaps just a sop so as to stop members complaining about how bad the club is with providing information to us all.

I am not having a go at you TW but I was unable to access the link, and wanted to highlight it.

Tinwheeler replied on 29/06/2023 21:40

Posted on 29/06/2023 21:23 by nelliethehooker

Well that worked well last night NOT! What was the use of Ro posting it I wonder? Perhaps just a sop so as to stop members complaining about how bad the club is with providing information to us all.

I am not having a go at you TW but I was unable to access the link, and wanted to highlight it.

Posted on 29/06/2023 21:40

What can I say?🤷🏻‍♂️

I have a suspicion that Rowena wasn’t around and, as with other aspects of her role, nobody seems to step in. 😣

SteveL replied on 30/06/2023 06:19

Posted on 30/06/2023 06:19

Yet again last night 10 pm ish and the plug was pulled with no warning. I suppose at least it’s generally the same time and Thursday seems to be a firm favourite. Perhaps getting the props in place to keep it going over the weekend.🤔

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