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Ruspet
Reviewed on 31/08/2021 17:20
If you want to enjoy time with a few friends and family don’t bother coming here. Also if you want to sit out after 9pm talking with others go somewhere else! From the moment we arrived I felt like I was being spoken to like I was a child, the site is extremely strict about how you park. Your told dogs have to be kept on leads at all times but if your a local or sited there your fine you won’t get told of! We went with a few friends came back to the site after going into the village around 11pm wasn’t even playing music was just all talking (about the stars) for no more than ten minutes before going back to our own vans and was told to go in! The next morning was then told of by the wardens, if you want to enjoy yourself and not feel on edge do not book on this site. Spoke to a family who had a child when they had a warm day they bought their child a small pool and was told to empty it and put it away! If you want to feel on edge, stay on a strict site, watch coronation street and go to bed at 8pm this is the site for you! We were a group of 8 and none of us felt welcomed, or enjoyed staying there and would not return very disappointing!
Comment from the Club
Further to your review we would like to address your concerns as the site staff have been in touch as they work incredibly hard to try and ensure everyone has an enjoyable experience on their campsite and always try to be as helpful to guests as possible.
With regards to your concerns, we would like to advise that as you were parked off the peg the site manager needed to measure the distances. This is because of fire regulations and is important for the safety of everyone on the campsite. The site manager let you stay there after checking the distances were within the correct spacing. Please be advised for future reference we ask people to pitch like this to avoid the spread of fire. On checking in, this was highlighted on the reverse of the map you were given. As such there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining cars/awnings/tents in any direction.
The site staff spoke to you about noise levels as they received complaints from other guests. We do ask guests to be considerate of noise levels late at night and that is why if we receive complaints we do need to speak to you. All dogs must be kept on leads at all times as per the Club Rules and we do also state in the Club Rules that people don't use paddling pools.
We hope this addresses your concerns and would like to assure you that the site staff work incredibly hard to maintain the site and ensure guests have an enjoyable stay with them.
