Stunning view but mixed feelings
Beautiful site with stunning views. Good facilities. However, on arrival (unlike all other CC sites I have visited, where they have arrival & departure lanes to make it clear where to pull up) you are to pull into car park area past reception, there is a sign on the passenger side of the car (if UK driver) telling you to do so. However, on my arrival, people leaving the shop/reception area were in front of sign so I didn't see it & pulled up at reception. Just about to get out the car when a woman came running out & rather abruptly told me to move to the car park. Having just towed the caravan myself for the first time without my husband, I was taken aback but moved to the (full) car park, where I was very aware I was now blocking anyone wishing to leave, but nowhere else to pull up, so I went to check in. After a bit of faffing around they got me booked in & the 2 ladies behind the counter then re-iterated not to park on forecourt in front of reception & use car park area (which I totally understand the reason why, but currently it is not clearly laid out but would easily be solved by painting clear arrival/departure lanes), but their manner was not warm or friendly, I felt like I was being told off by a teacher! I tried to make friendly conversation but made no difference, in comparison to next customer to enter who was treated in a friendly manner (maybe as she was in the same age bracket as them that she was treated warmly...who knows). I was told to go & wait for the warden who would escort me to my plot, as no-one is allowed to enter themselves. The warden came & took me to my plot, he was so nice & friendly, telling me where the toilet blocks were (recommending newly refurbished ones which were further away but worth it), play park, dog walking & advised about 10amp fuse, also wardens are available for any help/queries. Beach is so close & lovely for water activities like canoeing & walking dogs. There are water taps & bins located regularly between plots which is great, but nearest toilet block/waste disposal/dish washing etc are a bit of a walk & people used their cars which takes away from the peacefulness & peace of mind with kids at play! However, I just resorted to washing my dishes in the caravan & using my children's bikes for trips to the toilet, no great hardship & the views make it worth it. The shop has great range & lady behind till was lovely. The site is in a great location for visiting all that Oban & surrounding area has to offer. Overall a lovely site, mostly nice staff & now I know the arrival procedure I wouldn't have same issues again, however think it is worth painting in arrival lanes as it just makes it self explanatory to new guests. But first impressions do count, so first point needs to be warm & welcoming to EVERY guest. It's not what you say, it's how you say it, manners cost nothing. It's the only thing that put me off for possible future visits.
