This section provides help for visitors to The Caravan Club website. It explains how best to use the services on the site, provides help for visitors with impairments and, with its Ask a question service, provides rapid answers to any questions that you might have.
Explaining accessibility, and how it has been implemented on The Caravan Club website.
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The site is designed to comply with the World Wide Web Consortium's (W3C) Level A guidelines for accessibility.
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We have tried to use combinations of colours that provide sufficient contrast between foreground and background across the sites. If you require further contrast, this section takes you through how to change both colour and size of fonts within the site.
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Find out how to navigate the site using the arrow and tab keys.
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We have enabled our site to work with standard screen reader software.
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Many documents downloadable from the site are in PDF format. To view and print any PDF files you must have Adobe Acrobat Reader loaded. This section enables you to download Adobe Acrobat Reader, and talks you through how to use it.
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The site can be viewed using Internet Explorer, Firefox, Safari and Opera using either a PC or Mac. This section lists compatible releases of each and the platforms that they can be used with.
Tips to help you to make the most of our search engine and get the results that you want.
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This section explains search results and why they sometimes don’t bring you exactly what you want.
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This section tells you where to find the search function, and how to get the best results.
If you experience technical problems while visiting the site, the information in this section may help you.
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While most pages of The Caravan Club website will have a ‘printer-friendly’ option, which will print the web page in plain text without formatting, visitors may experience problems printing some pages.
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Downloadable documents on The Caravan Club website are provided in a variety of formats. The most common are PDF, Word and Excel.
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In order to view external files, you may need to download some software.
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Many of our sites can now be viewed using 360º technology. To view this photography you may need to download some Java software.
Useful tips to ensure you get the most from PDFs and the free Adobe Acrobat Reader program. Topics covered include accessibility, troubleshooting and searching files.
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Instructions on how to download files in these formats.
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This section provides instructions on how to download software viewers, as well as links to the software.
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This section suggests some options if you are still having problems with viewing documents on the site.