Hillhead Club Campsite

Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

An excellent but different site

We’re staying at the site right now - August 2022 - on a serviced pitch. We’ve been here a week and have extended our stay. The wardens are excellent, pleasant and helpful. The blocks are modern and well liked after. The facilities are good and the swimming pool expertly looked after with attentive life guards. But some of the pitches are awful - especially the serviced pitches - and too small for 8m caravan and awning let alone a car. And some impossible to manoeuvre into without unhitching (so you have to have a good motor mover). Other pitches are wonderful - spacious and with great views. We moved after the first night with the help of the wardens. Parts of the site are livelier but still have a good atmosphere. The prices are high - but so are all club sites at the moment - and there are quality sites nearby for a lot less (Dornafield for one). There is a huge playing field, dog walk and modern play equipment - all well looked after. We have really enjoyed our stay and would recommend the site - but take your time picking a pitch. Oh - and the site phones you to remind you not to arrive before 13.00 so there’s no excuse to moan if you do and are turned away.

1 reply

PaulJHopkins

Caravanner from Dorset

Reviewed on 12/08/2022 18:05

7 reviews

2 Helpful notes

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Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Check in times a disgrace and dangerous!

As mentioned in other reviews, the check in time inflexibility needs to be changed. We arrived on site, which was not even half full, at 12.54pm after a 6 hour drive. To be met at the entrance by a jobsworth warden who told us we had to drive through the campsite and back out and not return until 1pm. Not even allowed to sit and wait or use the late arrivals bays. Caravans parked up on the side of the narrow roads, trying to pass one another on said narrow roads to try and avoid a major accident. This was absolutely disgraceful and quite frankly, not needed. This is the 5 time we have stayed here and unless the wardens are changed, we will not be back! So unnecessarily stressful after a long drive. Such a shame as the campsite and the rest of the staff were lovely.

2 replies

Ben125a

Reviewed on 10/08/2022 18:31

2 reviews

1 Helpful note

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Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Great site spoiled.

First visit to this site, the booking in process is laborious due to 1pm arrival time, with everyone parked up on road. CAMC do not understand that people travel from all over the country and getting your arrival time spot on is not easy, have some sense and sympathy. The site itself is great especially for young families and the pool area is good although it does get busy in the late afternoon. Toilet blocks are clean but need a refresh. The club complex is ok and obviously a moneymaker with food prices when you can get it expensive, it appears that they open and close the food ordering when they want so take no notice of advertised times. The site staff are conscientious and hard working pity the younger staff in charge of the bar and food area arent, there service is lapsodaisical try getting served when theyre chatting and you will see what im referring to. For the price you pay for this site it needs service improvement , the CAMC are running this like a private site at the same prices without the service.

1 reply

ScreenName3AA18D974B

Motorhomer

Reviewed on 07/08/2022 14:56

1 review

2 Helpful notes

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Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Time for a change

After staying at hillhead for our holiday for the last 15 years, unless things change we will be going elsewhere in future. I will list the positives first .ideal location for torbay and surrounding areas, fantastic views, pool bar restaurant. Now the bad bits.1pm arrival time caused total chaos. The main road outside the site was blocked with units queueing up to get in then it was a mad scramble to get a decent pitch.to prevent all the chaos why why why can't you choose your specific pitch when you book,this would solve the problem and take away the stress if trying to find a decent pitch and or can't the wardens allocate pitches on size of unit to fit the size of thd pitch.also for years and years people including myself have mentioned sloping pitches and pitches difficult to get on and off due to slopes bankings etc.this could be easily be solved by levelling pitches and making them more accessible, this could be done during the winter when the site is closed .also the toilet blocks need gutting they are dirty.mouldy ceiling tiles broken tiles broken toilets ,dirty toilets not helped by people who seem to lose the ability to use one properly while on holiday, Also .someone from head office needs to take a good look round and update this site and the booking process as a matter of urgency. No offence to the wardens who are working non stop and are very helpful, but things need an upgrade.,REFURBISH ALL THE TOILET BLOCKS .RETHINK ARRIVAL TIMES,LEVEL UP THE SLOPING PITCHES,LOOK AT PITCH SIZES AS SOME ARE VERY CRAMPED FOR 2 UNITS.AND MOST IMPORTANT OF ALL THE BOOKINGS PROCESS NEEDS A REVAMP .PICK A SPECIFIC PITCH WHEN YOU BOOK ,AND OR ALLOCATE PITCHES AT BUSY TIMES.i will contact head office and see what response I get as this review will more than likely be Deleted User.if more people feel this way or have any other suggestions pass them on to the caravan club.hillhead was and should be the best site on the on the caravan club network .when you pay a premium price you expect a premium site

0 replies

ianbfc

Reviewed on 03/08/2022 20:06

4 reviews

5 Helpful notes

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

2nd Visit at fabulous site

This was our 2nd Visit to this campsite and we thoroughly recommend it to others. The staff, clubhouse and dog walking areas are excellent. The food menu is great and the portions for the price are extremely good! It is very clean, safe and friendly to stay there. Good bus service to Brixham - Paignton. Dartmouth and the river trips are a must as is the Steam Train journey. We will definitely be back. See you in 2023

0 replies

ScreenName12371D30E9

Motorhomer

Reviewed on 28/07/2022 17:06

4 reviews

0 Helpful notes

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Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Hillhead Happiness

Ok Listen to this: A fantastic Site, beautifully manicured and maintained by a dedicated, attentive team of Wardens. If you have any complaints look at fellow human beings who do not read the rules, have decent manners or appreciate all the work to provide such a great facility for all to enjoy. The Shop, bar and restaurant staff were so pleasant. polite and dedicated, despite being under pressure, at times. The food was of a high standard throughout our time, with huge portions. The pool Staff, delightful young people watching endlessly for our safety! Thank you. ‘Daphne’ sends her love and thanks. Thanks for a superb two weeks!

1 reply

tdp72

Motorhomer

Reviewed on 15/07/2022 21:19

18 reviews

0 Helpful notes

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Awesome

As always great stay immaculate site wardens doing a great job. The 1pm arrival needs a rethink had to wait down the road with everyone else no parking blocking the road. Theres room to park in the entrance so maybe just park them up until its full and let them in and then close the barrier until full again and so on maybe this will help rather than block the road. Great pool and entertainment complex.

0 replies

Gazzab

Caravanner

Reviewed on 13/07/2022 08:05

9 reviews

0 Helpful notes

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Noisy in the summer

Monosyllabic staff when under pressure, Like a lot of the Campsites they are friendly in the winter months, Big pitches on a hill, Lots of traffic on the campsite coming and going at all hours

0 replies

Reviewed on 12/07/2022 18:39

13 reviews

0 Helpful notes

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

I think I have died and gone to Devon

Lovely site, road in is pretty good, only a couple of narrow places but nothing to get anxious about. I suggest though that it is better if you have a motor mover as it’s a bit tight and I wouldn’t want to bring an 8 footer. In fact, I don’t think I have seen one here. I’m not qualified to comment from a ‘homer’s point of view but I think it is ok for camper vans and smallish motor homes, not Winnebago size. Overall one of the loveliest sites we have been on and we are extremely happy. Nice pool and bar area with some entertainment which last night was a young lady who sung very well.

0 replies

Nevillerover

Caravanner

Reviewed on 09/07/2022 10:20

1 review

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Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Great stay

The site is clean, staff friendly and pitches are good. The views are stunning from the site and not far from the coast and harbour at Dartmouth. Always looking forward to staying here.

0 replies

bakersfolly

Motorhomer

Reviewed on 01/07/2022 11:57

4 reviews

0 Helpful notes

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