Non-attendance - cancellation
- If you’ve let us know you’re unable to attend 2 weeks or more before the course, the full fee will be refunded, less the course admin charge of £20.
- If you’ve let us know less than 2 weeks before the course, a 50% refund, less the course admin charge of £20 will be given.
- If you haven’t let us know more than 48 hours prior to the start of the course, we are unable to give you a refund.
If you’d like to cancel your course place, please contact the Events department at Club offices. If cancelling on the day of a course, please also get in touch with the Training Centre.
Transfer of booking
If you transfer your booking to another date or venue after enrolling, an admin charge of £20 will be made per person. If the transfer is made within 48 hours prior to the start of the original booking, there will be a further charge of 50% of the course fee.
Bookings cannot be transferred to the following year.
Cancellation of course
If, for any reason, a course is cancelled, those accepted on the course will be offered an alternative where possible, or refunded the full fee.
In normal circumstances, you’ll be notified of cancellation at least 10 days before the date the course is due to commence. No admin charge will be due in these circumstances.