Contact us

Contact us

How can we help you today?

Top questions

How much does membership cost?

Membership costs £49 for one year (covering a Full and Joint member). Family members may be added for £8 each. An additional £10 joining fee applies but it is waived if you choose to pay by direct debit.

Can I add somebody to my membership?

You can include a joint member to your membership free of charge. Additional family members can be added for £8 each.

Can I stay on Club Sites with a tent?

Yes, selected Club Sites welcome members and non-member tent campers. Trailer Tents (a folding tent which packs into a trailer) are welcome at all UK Club sites.

Can I get a refund on any unused site fees?

If you 'check-out' from a site before your departure date, an early departure fee may apply. Site fee refunds can only be issued by a warden at the time of departure.

Is Wi-Fi available on all Club Sites?

No, there are currently 112 sites on our network that have Wi-Fi.

Will I be charged for amending or cancelling my booking?

You will not be charged a fee for amending or cancelling a booking. There is however a 72 hour late cancellation policy which may be applied in some cases.

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Get in touch

Live chat

The quickest way to get in touch is to try our live chat. 

We're here from 9am to 9pm, Monday to Friday. 

Click the button on the right of this page to start chatting. The button will display when an agent is available to help.

Give us a call

If you have a specific question, call the relevant team directly:

Email us

Address and opening times

Our address

Caravan and Motorhome Club Ltd
East Grinstead House
East Grinstead
West Sussex
RH19 1UA

Our opening times

Monday to Friday:
January to February - 8.45am to 5.30pm
March to August  - 8.45am to 6pm
September to December - 8.45pm to 5.30pm

Saturdays:
January only - 9am to 1pm

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