Contact us

Contact us

How can we help you today?

Photograph taken at Altnaharra Club Site


Get in touch

Live chat

The quickest way to get in touch is to try our live chat. 

We're here from 9am to 9pm, Monday to Friday. 

Click the button on the left of this page to start chatting. The button will display when an agent is available to help.

Give us a call

If you have a specific question, call the relevant team directly:

Email us

Email one of our dedicated teams

Membership team - For queries related to your membership.

Caravan Cover team - For Caravan Cover enquiries.

Club Sites team - For queries related to UK campsites and bookings.

Overseas travel team - For queries related to ferries and European campsites.

Insurance team - For Red Pennant overseas holiday insurance and any other insurance-related products.

Technical team - For tips, advice and information on your caravan, motorhome or campervan.

Web team - If you're having trouble logging in or experiencing website errors.

Certificated Locations team -  For any Certificated Location campsite (small, five van campsites) queries.

Wi-Fi team - If you're experiencing Wi-Fi issues on-site, always speak to the campsite staff first.

General enquiries - Any other enquiries.

We collect your personal data to service your query. If you would like to know how we process personal data, please visit our privacy policy.

Address and opening times

Our address

Caravan and Motorhome Club
East Grinstead House
East Grinstead
West Sussex
RH19 1UA

Our opening times

Monday to Friday
8.45am - 6pm

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