Contact us

Contact us

How can we help you today?

Photograph taken at Altnaharra Club Site

IMPORTANT NOTICE

Due to the high volume of calls and emails that we are receiving as a result of Coronavirus, if your enquiry is not urgent we would ask that you do not contact us at the moment.

This is particularly important for members currently scheduled to travel overseas in coming months – with ferry and/or overseas site bookings. We will proactively contact all of these members in departure date order and your help to allow us to work through this would be greatly appreciated. Due to the number of members we need to make contact with, if you do call us on our travel line it is likely you will experience longer wait times - for this we apologise in advance and appreciate your patience.  
 
We would also encourage members and guests wishing to get in contact with us to email going forwards and not to write letters at this time. We are following government advice to support our office-based teams to work from home as much as possible and so written letters received at head office may incur delays with administration.
 
Please see below for details of email addresses at the Club and our contact numbers.
 
We thank you for your understanding in these unprecedented times, and for your patience if it takes us a little longer to respond. We apologise for any inconvenience this may cause.

Get in touch

Live chat

The quickest way to get in touch is to try our live chat. 

We're here from 9am to 9pm, Monday to Friday. 

Click the button on the left of this page to start chatting. The button will display when an agent is available to help.

Give us a call

If you have a specific question, call the relevant team directly:

Email us

Address and opening times

Our address

Caravan and Motorhome Club
East Grinstead House
East Grinstead
West Sussex
RH19 1UA

Our opening times

Please note: We have temporarily changed our opening hours, until further notice. Our new opening hours are:

Monday to Friday
9am - 5pm

Saturdays
9am - 1pm (Caravan Cover only)*

*For new business, renewals and amendments to cover

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