SeasideBill replied on 19/08/2019 17:15
Posted on 19/08/2019 17:15
Many here will have Avtex products so I thought I’d comment on their excellent customer service. My 18month old TV packed up last week. I phoned their service desk on Wednesday PM, got straight through to a technician, no quibbling, confirmed it was covered by warranty, offered to collect FOC by courier the next day, collected when they said it would and presumably arrived at their Swansea depot the following day (Friday). Received text message from courier on Saturday confirming repaired TV would be delivered back to me on Monday. Text from Courier on Monday morning stating delivery time between 11:15 and 12:15, it arrived at 11:15, well packaged and in perfect working order. I’m impressed.
Hope this doesn’t constitute advertising!
SeasideBill
Motorhomer