geoffo replied on 20/01/2020 22:01
Posted on 20/01/2020 22:01
In September 2019 I ordered a new Eclass Estate and specified a factory fitted towbar. Now, 4 months later I have been informed that the only variant that has a towbar option is the "AMG line Night Edition Premium" As this is several thousand pounds more expensive, I thought I would fit a third party towbar. However, suggesting this to the dealer his comment was 'It will invalidate your warranty'. I have followed this up, writing to customer service at Mercedes-Benz Cars UK, and they agree that fitting a tow bar could possibly invalid at the warranty.
The dealer has looked into finding Mercedes parts to fit a tow bar but has come up with a figure of over £4000. Obviously, this is not a viable option. Why is it that 1 variant of the Eclass can have a tow bar option at £695 and the other variants cannot? Also, how many caravaners/trailer tenters or anyone who has fitted a third party towbar, would get a shock if they have a problem?
geoffo