We arrived on the Thursday of the Jubilee weekend, with a booking that we had made in early March. On arrival, we were told quite sternly that we were not booked and that they had NO space for us, despite me producing an email confirmation of our booking… eventually, the staff ‘found’ a pitch for us as long as we didn’t mind sharing an electric post. We sited the van on the hard standing and immediately found lots of glass on the pitch. There were also large ruts from a vehicle on the grass area (which had not been mowed for a good couple of weeks) for the awning, making this area very bumpy. I reported this to staff who immediately came and cleared the glass. They were very good and apologised very much for the problems we had had. They charged us two nights for a three night stay by way of compensation, which we felt was more than generous. The site itself is beautiful, right by the marina and is well laid out. Facilities are good and are cleaned regularly. The shop mainly sells boaty stuff, but you can get a few ice creams from there. We’ll be back, but it won’t be at the top of our list. We ended up on the commercial part of the site, not the CL, which we were glad about as the CL is cramped and not in such a nice location. Overall; 4/5, but only because of the issues we had on arrival and the small matter of a pitch with a lawn not cut literally for weeks, which at £23.50 a night is unforgivable.