Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 1 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 2 of 5

Good for families

Worst site we have ever visited 🥺

This is absolutely the worst site I have ever visited. It inspired me to write a review-a first! The huge shame is that this site COULD be great- it's issues lie with the staff who manage it. On the first day of our stay, we noticed that one washroom was missing a wristband for covid security. We (or so we thought) helpfully mentioned this to the warden as we left site to go out for the day to be told that " oh yes- we just wait for it to come back". Ooooookay. So it didn't come back. The whole week. So the already limited facilities were further limited. Great. Super helpful. We also mentioned that the hose used for the chemical toilet emptying was split-this resulted in a simultaneous shower and cassette emptying. Despite mentioning that this was damaged it also was ignored-until it was hanging by a thread and unusable. The option was to walk to a further facility which was annoying as I was visiting with my elderly mother and I had just had surgery. We also paid £11 for WiFi use- a total waste of money which I have requested back- we didn't manage to get online even once during our weeks stay. Pretty abysmal. As we hadn't achieved anything by speaking with the wardens on the other two times we decided not to bother. I'm trying to find a positive for this site-but I can't- maybe the location. New staff would go a long way to making this site a success. I will certainly review more sites-we have stayed on some fabulous ones-but this was horrible. I loved the puffins at Bempton Cliffs but would not recommend this site to anyone.

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Peter Wilkinson replied on 24/07/2021 17:25

Posted on 24/07/2021 17:25

Thanks for such an honest review, its one site we have been looking at, but now we will avoid.

 

Thanks.