Congratulations to our Customer Service team!

RochelleCC replied on 07/11/2016 15:47

RochelleCC

Posted on 07/11/2016 15:47

The Caravan Club has been awarded first place in the prestigious ‘Top 50 Companies for Customer Service 2016’ awards in the travel and hospitality category. The Club also came second in the ‘Best Email’ category across all UK companies that entered the awards.

The Caravan Club’s customer service team is made up of over 140 employees at its East Grinstead head office as well as a network of sites staff across the UK. For the full story, visit our media centre: http://bit.ly/2fiGvji

32 replies

tigerfish replied on 07/11/2016 15:51

Member

tigerfish

Motorhomer from Avon

Posted on 07/11/2016 15:51

Congratulations! I have to say that although I do have some reservations about CC Policy on some matters, the CT team as a customer service interface have always been outstanding!

The award is well earned!

2 people like this

Metheven replied on 07/11/2016 16:05

Member

Metheven

Caravanner

Posted on 07/11/2016 16:05

Well done to them, my dealings with the front line have been faultless

2 people like this

Kennine replied on 07/11/2016 17:06

Kennine

Posted on 07/11/2016 17:06

I know I've said it before, but the people who answer telephone enquiries at Head office, are always very polite, patient, professional and extremely helpful, a credit to any organisation. Well done to receive the award.

HelenandTrevor replied on 07/11/2016 17:15

Member

HelenandTrevor

Caravanner from Oxfordshire

Posted on 07/11/2016 17:15

Congratulations on the award, well done.

moulesy replied on 07/11/2016 17:30

moulesy

Caravanner from Wiltshire

Posted on 07/11/2016 17:30

Well done to all the team involved. We haven't had many reasons to contact them over the years, but have always been very impressed when we have done. Happy