April Survey: feedback

Who ever was employed to carry out the survey would be hoping their suggestions from the results would be shown that it was worth all the money it probably. cost

Yes Carnon Downs has "proper" bathrooms, shower rooms and separate loos with handbasins. If only CAMC went down this route rather than the school type wash blocks. I suppose costs prevent anything special or pleasant ever being introduced or considered. Renaming or putting new signs up doesn't actually make much difference to what's actually available.

edit I actually do agree with accessible toilets etc, many are much too small at present.

JVB

Much as you would like the "survey" to be a waste of money these type of things don't work like that. The Club would have fully discussed with the company doing the survey what they wanted to get out of it. The survey companies job would be to construct the survey in such a way that the Club got the answers they wanted/hoped for. However going back to WTG's original comments about actually doing the survey it seems the Club must have "assumed" some things which threw up things the survey company didn't understand and had to go back to participants to clarify what they meant. However it would be interesting to know from the Club if the survey provided them with "new" information which couldn't have been obtain by just asking the membership generally?

David

Surveys are good for collecting data as long as leading questions are not used  but nothing beats a 'go-look-see' approach to find out the real issues and genuine  opportunities for improvement.

As I posted and your reply as  you say a survey comprises of questions that are worded to get the replies wanted ,not as in the real world of what is or not needed

 It's not rocket science to word a survey to ensure the conclusion is "as expected." There are companies making piles out of just that, and boosting sales at the same time. When contracting a specialist marketing company for such a task, you do not ask them to shoot you in the foot upon completion.

Just a small update on this thread. I noticed in the September magazine that 36 members took part in the survey. I can't make up my mind whether the numbers taking part was a good or a bad thing? Perhaps a smaller number gives some clarity of thought and could well be representative?

David

It's ridiculous David. That's my response!!