Booking System Suggestion

jgdlwd replied on 18/12/2021 09:29

Posted on 18/12/2021 09:29

Many feel the proposed deposit system is a case of the minority 'overbookers' Tail wagging the majority 'reasonable bookers' Dog, to the latter's disadvantage.
To help spread the booking load away from popular sites, why not have deposits for popular sites only.The club has the data to identify these. 'Deposit Required' could be flagged on the website.
Those members who dislike paying a deposit would then have choice. There are already various categories of main site eg those with reduced midweek pricing.
Of course the Club would lose cashflow advantage , ie for advance annual bookings of 60 nights @ say 30 pn, deposits would be, @20%, 360 pa...quite an advantage!
Has this approach already been discussed and disregarded?

DavidKlyne replied on 18/12/2021 09:53

Posted on 18/12/2021 09:53

Have you missed the main discussion on this subject here? https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/new-site-booking-system/

In answer to you question, in my view procedures should be kept as simple and as straightforward as possible but you seem to be wanting to complicate it somewhat? I also think we need to see how the new system beds down and I am sure the Club will be monitoring if closely and also  looking at member feedback. 

David

compass362 replied on 18/12/2021 10:30

Posted on 18/12/2021 09:29 by jgdlwd

Many feel the proposed deposit system is a case of the minority 'overbookers' Tail wagging the majority 'reasonable bookers' Dog, to the latter's disadvantage.
To help spread the booking load away from popular sites, why not have deposits for popular sites only.The club has the data to identify these. 'Deposit Required' could be flagged on the website.
Those members who dislike paying a deposit would then have choice. There are already various categories of main site eg those with reduced midweek pricing.
Of course the Club would lose cashflow advantage , ie for advance annual bookings of 60 nights @ say 30 pn, deposits would be, @20%, 360 pa...quite an advantage!
Has this approach already been discussed and disregarded?

Posted on 18/12/2021 10:30

So basically you are suggesting a double tier booking system to appease  100's of thousands of members that continue to believe the myth of block bookers taking all of the availability from the current no deposit booking scheme.

I also wonder how you know the *MANY* would wish / want such a pointless confusing complicated change, when clearly the directorship of the club are seeking to make the new booking system with deposits fair & equal for every single member.

As DK as indicated you need to follow his link onto previous discussions on the proposed new booking system laid out in detail with Q&A reference. 

Navigateur replied on 18/12/2021 10:41

Posted on 18/12/2021 10:41

Well, I at least think it is a good idea, and I have read every word of the other thread (sad). 

I would market it the other way around though, that all sites at all times require a deposit unless shown otherwise. So some sites could have no deposit requirement for when they were quiet, and perhaps some might end up having no deposit requirement at all.

Just remember that with interest rates being so low it may well cost more to administer deposits than is made from the cash on hand.

jgdlwd replied on 18/12/2021 11:12

Posted on 18/12/2021 11:12

Not very complicated from the users point of view.. see 'Deposit Required' and choose to proceed or not. .. the members choice and still 'fair & equal'.
My 'many' assessment was from looking at previous posts .. some happy to pay, others not and some looking at leaving the Club.
Having a deposit only when site is busy is interesting thought but would probably be a bit too unexpected/annoying.. shades of airline variable pricing!
The main point is that it should encourage bookings away from the popular sites... supportive of Club policy.

brue replied on 18/12/2021 11:30

Posted on 18/12/2021 11:30

 The problem may not be centred on popular sites, some bookings may be "hedged bets" eg book an alternative but change later if possible, so I think the deposits need to be applied to all sites.

JVB66 replied on 18/12/2021 11:42

Posted on 18/12/2021 11:42

It seems from conversations  that once the staycationers resume their overseas trips?  and the quite a few it seems, that will no longer need to pay £54 to use another organisation that requires deposits ,there will be space at any time on all sites?surprised

SteveL replied on 18/12/2021 11:44

Posted on 18/12/2021 11:12 by jgdlwd

Not very complicated from the users point of view.. see 'Deposit Required' and choose to proceed or not. .. the members choice and still 'fair & equal'.
My 'many' assessment was from looking at previous posts .. some happy to pay, others not and some looking at leaving the Club.
Having a deposit only when site is busy is interesting thought but would probably be a bit too unexpected/annoying.. shades of airline variable pricing!
The main point is that it should encourage bookings away from the popular sites... supportive of Club policy.

Posted on 18/12/2021 11:44

The main point is that it should encourage bookings away from the popular sites... supportive of Club policy.

Currently I favour the CAMC over other providers because of their USP. However, not to the exclusion of  booking a site in an area I want to visit because I have to pay a deposit.
We use a site because it’s where we want to be. We wouldn’t go somewhere else just to save paying a deposit. I suspect many others will feel the same. Booking is already encourage away from popular sites as there are enough folk looking for places.

Tinwheeler replied on 18/12/2021 11:53

Posted on 18/12/2021 11:12 by jgdlwd

Not very complicated from the users point of view.. see 'Deposit Required' and choose to proceed or not. .. the members choice and still 'fair & equal'.
My 'many' assessment was from looking at previous posts .. some happy to pay, others not and some looking at leaving the Club.
Having a deposit only when site is busy is interesting thought but would probably be a bit too unexpected/annoying.. shades of airline variable pricing!
The main point is that it should encourage bookings away from the popular sites... supportive of Club policy.

Posted on 18/12/2021 11:53

The time for suggestions is long gone as it's now a done deal which has been thrashed to death in the main thread.

Whatever, your suggestion doesn't take into account the accountants view of it being good for business to have deposits rolling in. My opinion is that finance is the main driver of this change.

JVB66 replied on 18/12/2021 12:06

Posted on 18/12/2021 11:52 by cyberyacht

Reducing "staycationer" numbers doesn't look like it will happen any time soon unless the virus decides to go for early retirement..

Posted on 18/12/2021 12:06

So true  but the New less flexible system , in place of the usp  of this club is done and dusted it seems for the future 

And if as some say as in this country   there are still ways to get over there 

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