Dynamic pricing to be introduced

It’s no good asking me but I guess a pool is a pool. Otherwise, the wardens will have to be out with their measuring sticks. 🙂

I have just been charged £16. I tried to amend a booking last night. I was just unable to do it. ( the amendment was to reduce a departure date by two days, as we are going to a camc CL. Today I phoned to do this, this morning. 21 days prior to arrival, and the two days cancelled were more than 21 days away. We are using CAMC sites less, and less. The private sites are often cheaper. We have been members since 2010, and my parents belonged for many years, giving much of their time to a local group.
I understand about ‘tightening up’ but booking sites and amending is now a stressful operation. I dread going on to the booking site now.

It no longer feels like a club.

Thank you for telling us of the mistake you made in your original booking. If it only cost you £16 you were fortunate. At other sites you would be much more out of pocket.

Having been a member for over forty years I’d got used to the way the club worked and generally trusted those at the top to get it right.  The way the sites have changed and the booking/pricing system now works makes me think that my membership is simply the equivalent of a store points card.  

When I was working it helped me enormously that if I needed I could flex my holiday plans.  That’s the beauty of caravanning.  Even now we have family things that can crop up and require a change of plan.

Dynamic pricing is a way the budget providers extract cash.  It isn’t the approach a supposedly mutually owned “Club” should behave.

I don't see the problem personally. Everyone moaned that they couldn't get a clear week or so's booking because members booked up many weekends FOC months in advance then cancelled at the last moment. Now there is a scheme that ensures you can get the holiday dates you want  booked well in advance because multiple casual bookings are no longer being made so many are moaning.

Why?

If you have to cancel and loose your deposit due to unforeseen and genuine reasons holiday insurance could cover the cost. Millions book holidays well in advance not knowing  if they will still be able to take them come the day. 

If you don't want to take a chance on the weather, wait until nearer the time and accept you might not be able to get a booking or might have to pay more. The choice is yours.

If I have any complaint it's that the advertised pricing is deceptive, especially the cost of adding a second person who basically is no added cost to the club

Hello fellow club members

I joined the Club yesterday, having just bought a VW campervan and excited to try it out. We decided to book for a site in the New Forest for Sunday and Monday, happy with the price quoted on the website of £69. I waited a couple of hours to confirm with friends who are also going, only to find the price had jumped to £101. That is an increase of 46% over the 2 hours. The campsite confirmed this was because of "dynamic pricing". I thought I had joined a helpful members' club, it appears this is as exploitative as a standard profit-driven corporation. Early days but so far I am not happy.

I’ve certainly noticed dynamic pricing in operation but I have only ever seen a few pounds  a night increase when low appears on the calendar.The sort of increase you mention is more like those applied by some well known hotel chains. Perhaps they are following there example.☹️

Are you sure you are talking about the same type of pitch. Just checked, a grass pitch without electrics would be £69 for two nights for two adults but if a Premium Pitch is booked it is £103. Those are prices as per the time of this post.

David

Who is the author of this post, I’ve never seen an anonymous post before. How and why has this happened?

I think the answer is in the 4th post down in the thread where the OP replied but that post now contains the following message "The user and all related content has been Deleted User" I imagine that is done as a request to HQ. Given the OP is clearly no longer a members I will close this thread, if the subject matter remains an issue for members there is no reason not to start a new thread.

David