Loyalty not rewarded

OrionCalls replied on 23/10/2020 13:32

Posted on 23/10/2020 13:32

The caravan and Motorhome Club does not appear to value the Loyalty of Members.

I have been a member of the Caravan Club for a number of years and have never hesitated in renewing my membership.

My 12 monthly subscription is due again at the beginning of next month and I had intended to renew again but was very disappointed to see that they are, at the moment, offering new members  a voucher for their first night on site. This is despite, I believe, a record numbers of new members joining the CAMC this year. Surely they should be  rewarding their current members ?

There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great but I will not be renewing my membership until I intend to use a CAMC site or a CL again.

SteveL replied on 08/07/2021 21:39

Posted on 08/07/2021 20:01 by vera18

We all had about 6+ months in 2020 when we could not use any sites but we still had to pay the full yearly cost of membership, a couple of vouchers to use when booking a site would not go amiss 

 

Posted on 08/07/2021 21:39

So a couple of site night vouchers, which could be worth more than a years membership, for every member. That would hardly aid the clubs recovery from the pandemic. Perhaps a sticker, I supported the CAMC would be a more realistic demand.😉

compass362 replied on 09/07/2021 08:24

Posted on 23/10/2020 13:32 by OrionCalls

The caravan and Motorhome Club does not appear to value the Loyalty of Members.

I have been a member of the Caravan Club for a number of years and have never hesitated in renewing my membership.

My 12 monthly subscription is due again at the beginning of next month and I had intended to renew again but was very disappointed to see that they are, at the moment, offering new members  a voucher for their first night on site. This is despite, I believe, a record numbers of new members joining the CAMC this year. Surely they should be  rewarding their current members ?

There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great but I will not be renewing my membership until I intend to use a CAMC site or a CL again.

Posted on 09/07/2021 08:24

Wow..... a member with a moral & ethical compass that thinks all should be rewarded without question just because you became part of a club regardless of membership length.

Perhaps the person in question should ask themselves the same questions about their continued use of several service utility providers, energy, broadband, insurance, entertainment providers... the list is endless, that we all use on a daily/yearly basis continually without any reward offered even for their most long term customer base.

Customers Loyalty was lost many years ago.

Why would you expect anything different from the CMC. 🤔🤭😀

Rufs replied on 23/07/2021 14:02

Posted on 23/07/2021 14:02

"Customers Loyalty was lost many years ago"

Brittany ferries just announced the following re Club Voyage"

"As a gesture of goodwill for your loyalty and support during these challenging times we have further extended your membership free of charge. The extension will be automatically added to your membership, you do not need to do anything"

cant remember when i last paid any membership fee cool

Rufs replied on 26/07/2021 08:15

Posted on 25/07/2021 17:13 by HarryTheHymer

It’s not a ‘Club’, it’s a business.

Posted on 26/07/2021 08:15

"There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great "

well the OP bore reference to businessess, so i thought my post was in line with the OP, anyway it is called "CLUB Voyage" and it does provide cruises and even caravan holidays, so it is pretty much much in keeping with the CAMC which i think is a business running under the guise of a club laughing

JVB66 replied on 26/07/2021 08:19

Posted on 26/07/2021 08:15 by Rufs

"There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great "

well the OP bore reference to businessess, so i thought my post was in line with the OP, anyway it is called "CLUB Voyage" and it does provide cruises and even caravan holidays, so it is pretty much much in keeping with the CAMC which i think is a business running under the guise of a club laughing

Posted on 26/07/2021 08:19

You mean a bit like football clubssurprised

Barking50 replied on 21/08/2021 15:50

Posted on 21/08/2021 15:50

I am sure you will find the club rewards loyalty. Just ask to see the bonus scheme for managers and directors, do not bother asking about the site managers one though.

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