Not all about money

KevBailey replied on 29/04/2021 23:00

Posted on 29/04/2021 23:00

I personally think the CMHC has a lot to learn about marketing. The KANO model explains about exciters and dissatisfiers. I’ve been a member of the ccc for just over a year and have just received an unexpected 3 month extension, in marketing they call this an exciter. Having been a member of this club for over 25 years, I’m beginning to wonder why this club isn’t doing something similar, and wonder how many other members of both clubs feel the same? When I opened the letter today, my first thought wasn’t about the money I saved, but appreciation of a fantastic gesture.

Pathfinder replied on 30/04/2021 16:27

Posted on 30/04/2021 13:21 by

Further disquiet on my part. 

Last night, I booked 4 nights next week on a C&CC site. Afterwards, wondering how the price compared with the "from" prices, I found that the total did not divide equally by 4. Thinking my arithmetic might be at fault, I resorted to using a calculator. Same result.

I rang today to ask why: there is, it seems, a different price for each night. Just like Travelodge or Premier Inn then. The breakdown was thus:

£18.66; £19.32; £19.10; £18.66.

The C&CC has used the "from" price format for a number of years now but never have I had to pay different prices for different nights for the same booking on the same site. The price leaflet is pretty meaningless now.

To be fair though (said through gritted teeth) I don't know why the belief that the C&CC does not give the VAT discount has arisen. The VAT reduction is applied. The final price does account for that.

Posted on 30/04/2021 16:27

C&MHC  rates for Fri, Sat & Sun  are greater than the remaining days of the week

Cornersteady replied on 30/04/2021 16:27

Posted on 30/04/2021 16:22 by Pathfinder

C&MHC  prices for Fri, Sat & Sun are greater than the the remaining week days

Posted on 30/04/2021 16:27

There are midweek discounts on some sites but not all. In general the prices at weekends are the same as for the rest of the week within that price band. Unless you mean BH weekends?

replied on 30/04/2021 16:37

Posted on 30/04/2021 16:27 by Pathfinder

C&MHC  rates for Fri, Sat & Sun  are greater than the remaining days of the week

Posted on 30/04/2021 16:37

The user and all related content has been deleted

SteveL replied on 30/04/2021 16:48

Posted on 30/04/2021 16:48

To be fair though (said through gritted teeth) I don't know why the belief that the C&CC does not give the VAT discount has arisen. The VAT reduction is applied. The final price does account for that.

Their sites, when the age discount does not apply are dearer than I thought. I booked one for a few days in August a couple of weeks ago. It does not show any VAT figure, just a total cost. If that figure includes the reduction, it would mean the normal cost is £38.50 for a hardstanding pitch with electric, about the same as Chatsworth with normal VAT.

yellowbelly replied on 30/04/2021 16:52

Posted on 30/04/2021 16:52

Clearly some C and CC members have short memories of their poor performance last year.

You had to email or write to their Call Centre, they didn't open that many of their sites, all the Camping in the Forest sites were shut and then they closed down thie European Travel Department.

As a member of both Clubs I know which one made a "fantastic gesture", as I am still using my CAMC discounted site vouchers this year.

replied on 30/04/2021 17:48

Posted on 30/04/2021 16:52 by yellowbelly

Clearly some C and CC members have short memories of their poor performance last year.

You had to email or write to their Call Centre, they didn't open that many of their sites, all the Camping in the Forest sites were shut and then they closed down thie European Travel Department.

As a member of both Clubs I know which one made a "fantastic gesture", as I am still using my CAMC discounted site vouchers this year.

Posted on 30/04/2021 17:48

The user and all related content has been deleted

Takethedogalong replied on 30/04/2021 21:10

Posted on 30/04/2021 21:10

Club have had a sort of extended loan via all those vouchers. Bought, but as predicted, only finite slots of time where they can be used, because of lockdowns. Most folks who bought will have benefitted though, if they are big users of Club Sites. 

MikeyA replied on 01/05/2021 09:00

Posted on 30/04/2021 09:31 by Takethedogalong

The canny amongst us gave ourselves a break from membership fees. It wasn’t a hard decision given some of the Club shenanigans early in the pandemic, and I am always sceptical when a multi million pound business cries “poor us”. Multi millions of pounds will indeed have changed hands for the Carnon Downs buy out, and then there’s the ongoing fiasco of the “Club Site” in Bristol. Owning it is one thing, getting planning permission is proving a tad longer winded!🤔

At least the Club has passed on the VAT discount to Members.

Posted on 01/05/2021 09:00

Too many members are more concerned with achieving their "long service stickers" and their perceived "bragging rights" than saving a few quid. Nothing as queer as folk. 😁

Tinwheeler replied on 01/05/2021 09:04

Posted on 01/05/2021 09:00 by MikeyA

Too many members are more concerned with achieving their "long service stickers" and their perceived "bragging rights" than saving a few quid. Nothing as queer as folk. 😁

Posted on 01/05/2021 09:04

You can say that again! 🤣🤣🤣

Still, at least some folk have put their money where their mouth is by becoming members. 👍

Rocky 2 buckets replied on 01/05/2021 09:28

Posted on 01/05/2021 09:04 by Tinwheeler

You can say that again! 🤣🤣🤣

Still, at least some folk have put their money where their mouth is by becoming members. 👍

Posted on 01/05/2021 09:28

+1 on that Tinster👍🏻, I loved my time with the C&MC but when I sold the van & went back to camping all the doors closed on me-it became a-‘you may crawl into that corner but don’t upset the natives’ so I never rejoined but if they welcomed Tenters again I’d pay anything they asked as I have a fondness for the C&MC. Sitting on the sidelines sniping isn’t very constructive, folk are either part of the solution or the problem🤷🏻‍♂️☹️

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