There is a lot of very unhappy club members

sparky100 replied on 03/03/2017 07:06

Posted on 03/03/2017 07:06

There is a lot of very unhappy members I realy do feel as my young family do feel the the board are so cut off from its own younger  memembers and I all so feel thay need to stop what thay are doing to day be fore thay go it to a board meeting and think hard what thay have done and to try and make the members come together  again as we are not as one  club wich is sad but I still hope it will change  and we will all be as one 

compass362 replied on 05/03/2017 10:04

Posted on 05/03/2017 10:04

Oh dear , I've just had a look around the web regarding the club name change & new logo ie # wildcamping.com & lemonfool.co.uk just 2 sites to mention that we members seem to be making alot of fuss over nothing , indeed some comments I couldn't possibly repeat .........Everyone & his dog seems to have an opinion about how this club comes across to outsiders ๐Ÿ˜จ

HKMcC replied on 05/03/2017 10:05

Posted on 05/03/2017 10:05

I must admit to being disappointed that this situation has arisen at all.  Hindsight is a wonderful thing but we cannot turn the clock back and do things differently. we are where we are, as is often said.

How we move forward is even more important. I dont doubt that the re-branding was/is well-intentioned and that it is for the benefit of all members. After all, it is the membership that ensures the future of Our Club - and it is ours!

No doubt there are many members who have had to manage change in their own organisations, and may well have done things very differently to ensure that all stake-holders were aware and involved directly in such important changes to avoid discontent and acrimony.

I wait to see exactly what benefits for us, the members, actually come about as a direct result of this big re-branding.

 

replied on 05/03/2017 10:08

Posted on 05/03/2017 10:04 by compass362

Oh dear , I've just had a look around the web regarding the club name change & new logo ie # wildcamping.com & lemonfool.co.uk just 2 sites to mention that we members seem to be making alot of fuss over nothing , indeed some comments I couldn't possibly repeat .........Everyone & his dog seems to have an opinion about how this club comes across to outsiders ๐Ÿ˜จ

Posted on 05/03/2017 10:08

Not surprised Compass as many may not be CC members and realise that the reason members complain is not so much name change nor even what many think to be a poor logo, but poor communication in general. That is my reading of many posts on here. 

markflip replied on 05/03/2017 10:31

Posted on 05/03/2017 10:31

sparky, I'm interested to know on what basis you claim 'there is a lot of unhappy members' [sic]  How many have expressed this to you?

As others have said, saying the board is out of touch, while it may well be true, doesn't really help - what is it that they have done that has upset you, what would you like them to do differently?  How are they alienating younger members?

The club has never really been 'one club' as far as i can tell, we all have 'mobile holidaying' in common, but the way we do that and which aspects of it we enjoy has always been varied.  Some love club sites, some rallies, others prefer zero facility CL's - all the club does is provide the opportunity for all of those people to do so as they chose.  I may not agree with everything the club does, but it helps me enjoy my caravan to the max so I think it's worth paying the membership fee and am a very happy member.  

Broadside replied on 05/03/2017 10:45

Posted on 03/03/2017 07:06 by sparky100

There is a lot of very unhappy members I realy do feel as my young family do feel the the board are so cut off from its own younger  memembers and I all so feel thay need to stop what thay are doing to day be fore thay go it to a board meeting and think hard what thay have done and to try and make the members come together  again as we are not as one  club wich is sad but I still hope it will change  and we will all be as one 

Posted on 05/03/2017 10:45

I am not sure where you are coming from here, how do you come to this conclusion, where have you gained this information? I can assure you that I am not unhappy, I am not unhappy when I go on a CMC site and really enjoy my trips in the caravan. When on site I enjoy talking to other members and I can honestly say that I have not found 'unhappy members' when on site, quite the reverse! I am not sure what you mean about young people being 'cut off'. We take our grandchildren during school holiday time with us and they really enjoy the holiday, as do we. Do you want to see more activities on CMC sites (slot machines, pool tables etc etc)  I am not sure what the Club has got to do to encompass young people or if they need to do anymore than they do.  If you are saying that they should leave the Club alone, then I agree with you, why change something which is working and successful. 

builderbailey replied on 05/03/2017 11:05

Posted on 05/03/2017 11:05

I am brand new member to the club, i'm very happy with all my dealings with club staff etc. I don't think i've met a more professional & friendly bunch of people.

On the "very unhappy members" issue we need to be pro active and try to get the club to be lead by the member for the member not just make a comment without giving a good base for the club to try and imporve the club.

Wildwood replied on 07/03/2017 11:39

Posted on 07/03/2017 11:39

In general I am happy with the club. Given a choice there are things I would change but that probably is true of all of us. My biggest gripe is the name change, not the actual change, as it is not a problem, but the stupid new logo and the money being spent on the rebranding which wherever it came from would have been better spent on sites and services.

The C&CC did the same sort of change many years ago but they stuck more to a name change at very little else. Their logo of a tent and caravan with a pennant over them is a far better idea than an anonymous thing we got. As a simple test I asked my wife what she thought it was when we got the news and she thought it was a crocus in the middle and connected with flowers.

mbee1 replied on 07/03/2017 13:13

Posted on 07/03/2017 13:13

We went to the Caravan, Camping and Motorhome show at the NEC recently as, I'm sure, many other members did.  Did you see the new stand?  It must have cost thousands.  All the staff had new shirts, fleeces, badges, all with the new logo on them. What a complete waste of money! Our money!

Lorie replied on 07/03/2017 17:44

Posted on 07/03/2017 17:44

I was a caravanner and now own a little camper van. Love both! I think the same as the other member, as long as the sites are as good as they always have been and the staff as friendly (mostly) as always I don't care what the clubs called. What's in a name after all.

PhilHeller replied on 07/03/2017 21:22

Posted on 07/03/2017 21:22

Another touch of irony, all emails from the club since the rebrand have been going into my JUNK folder๐Ÿ˜‚๐Ÿ˜‚

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook