Criteria for Legal Advice....

Why not ring the club's legal dept and ask them, K?

Only thought of it tonight TW.... I guess it comes under 'motoring'.....!

Will be on it 1st thing tomorrow 

I would say you are not covered. It should be 3 years or 60K, whichever comes first.

Is the knock under load only noticeable on a cold engine.

My previous diesel Touran and Yeti both knocked from new under heavy acceleration or load. This only happened when the engine was cold. It was a little like pre-ignition/pinking like experienced on petrol engines. I sold the Touran with 80K on the clock and no mechanical issues. The Yeti was sold with 40K on the clock and also no issues.

Colin

Hi Colin, yes that's my interpretation, however a smart lawyer maybe able to challenge the 'until 60k miles'.....

From cold & when idling, sounds perfect, nothing like what you'd expect from a diesel engine & isn't a heavy 'big end' sound, so I'm leaning towards con rod where it connects to pistons....

Still showing high 50's mpg + it's zero road tax 

If it's a known fault, it would make my case stronger.

I'm awaiting a response back from Nissan, as I've requested a 'gesture of goodwill' towards the cost..... £8156 which I obviously won't pay on an 8 year old vehicle despite it being a well 'specced' one.....

Cheers for input

Paul

I read Nissan words as a 3 year warranty or until 60,000m i.e. if the vehicle reaches 60,000m before 3 years time limit then the warranty ends.

I know that is how it is supposed to read but I'm hoping a good solicitor may 'interpret' that differently as it is very open to interpretation.....

Quite shocking that a vehicle can't get to that 60k regardless of time!

I've had 3 cars in 42 years prior to this so I think they were maintained & driven respectfully.

Awaiting a call back from CAMC Legal Dept now.....

Update:

Had a call from Legal Dept advising to send a "letter before action" to supplying dealership.

Under Consumer Rights 2015 Legislation items need to be 'fit for purpose' & of 'satisfactory quality'..... obviously there's an argument there due to age but mileage covered!!!!!

I may also need to get an independent report.

However, I also received a call back from case manager regarding my claim who has spoken to service advisor at Nissan (but still wants to speak with Service Manager) who stated that a new engine was recommended as the cost of stripping down the original to try & ascertain the fault would cost the same.....

I await further info & offer of goodwill.

Getting an independent report could arrive at the same conclusion could it not? Inconclusive as to the fault 

I'm going to wait for a response from Nissan before I send the aforesaid letter in the hope that it may be an acceptable % of contribution on their part.

Will update again on final outcome.

At least we can start enjoying our motorhome again soon with the increasing daylight hours & Spring on it's way..... 

Cheers

I don't suppose "legal advice" would  cover the cost of a "smart lawyer" they don't come cheap 

Indeed.

The advice was more how to find the info yourself & adapt a pre templated letter..... 

However, I'll explore all avenues & stay +ve with the exception of 'The Cove' that is.....

There is a statable argument that the vehicle is not of satisfactory quality. My advice would be not be to send a letter before action YET. You need to engage fully but firmly with the supplying dealer seeking to persuade them to provide an acceptable solution. You may be able to get free technical advice from say the RAC if you are a member. You need to asking them what "failing internally" means. Put these communications in writing (e-mails are fine). 

I had a problem with my last van clearly defective suspension problem entirely with warranty. Supplying dealer wanted £1000+ to remove and replace suspension parts "which were wearing parts" and not covered by warranty. Totally unacceptable and legally wrong response but dealer (as opposed to the convertor who was superb) totally refuse to budge and manufacturer was also unhelpful and arguably dishonest quoting non existent warranty wording. In the end a friend who had a professional garage stripped the suspension down, corrected an assembly issue and reassembled to two hours labour. 

So don't trust the dealers "replace the engine" response. It may be just their way of side tracking the problem and avoiding workshop labour at your expense. If you were to sue you would need some credible qualified technical information to back up the claim that the vehicle is unsatisfactory. At present the whole thing is just too vague. If you get to the point that neither dealer nor the manufacturer will move then you need to persuade them credibly that you mean business and a letter before action may at least get their attention and encourage them to try a bit harder. As a rule of thumb it may not be worthwhile suing for the sums involved but I hope the above will help.