Criteria for Legal Advice....

Kasspa replied on 31/01/2022 20:51

Posted on 31/01/2022 20:51

Hi All, 

Just looking for some advice on whether this service will cover my query....

I have a 2014 Nissan Qashqai with only 51,700 miles - was purchased 2017 with 14,272.

Nissan are suggesting 'engine is failing internally' but have allowed me to drive it away - runs fine, just knocking under load.

Their warranty is 3 years/60,000 miles but on link below reads 'until 60,000 miles!

https://www.nissan.co.uk/ownership/nissan-car-warranties.html?cid=psm_afts_cmid=12815088708_grid=121463443116_adid=572816150283&gclid=Cj0KCQiArt6PBhCoARIsAMF5wajYnBWiBRdIiF5dannO1KwxeQMGCDP0E7T5ClM11Myed6MbDCRtAdAaAiZMEALw_wcB&gclsrc=aw.ds

Given that most searches suggest these 1.5dci engines are good for 150k miles (although there are some reports of main/con rod bearings failing) & that mine hasn't reached their 60k, is there an argument for a replacement at their expense?

All services have been Nissan Dealerships.

Nissan Customer Promise: 

So, whether you are an existing Nissan customer, whether you bought your car new or used, there’s no time limit on how long you can enjoy the benefits from our promises. That is our promise.

https://www.nissan.co.uk/ownership/customer-promise.html

I have raised a complaint & await their response (although I'm not too optimistic).

Any feedback would be welcomed.

Many thanks

Paul (Kasspa)

Kasspa replied on 01/04/2022 23:14

Posted on 01/04/2022 23:14

Hi Wherenext,

I didn't give Nissan the work, my savings were by using the independent garage.....

Nissan originally quoted £8156

50% discount on parts 'only' + a new clutch whilst engine out, my costs £5,550

I'm paying £3,750..... still too much but the alternative was get rid & spend + £10k more on another vehicle of similar spec & mileage....

I'm told the concentric slave cylinder was leaking also, so another imminent failure was on it's way.....

Fingers crossed, it will now serve me well, when I get it back!!!!

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