Wi-fi on club sites

What I think unfair TW is to keep trashing something that you do not use. My experience of the service is that it does work for what it is intended and I use it multiple times on every site we visit.

I have acknowledged your experience differs from mine but you miss the point by saying I don’t use it. I do use it to access this site so I know very well how it works, or doesn’t work.

Perhaps you will now accept my experience as being correct for me rather than accusing me of unfairly trashing something I don’t use. 

If your only using the free side I am not certain you are getting access to the full bandwidth available. If I am only going on CT I often try without logging on and experience difficulty. Only to easily log on and use it normally.

Otherwise all I can assume is that you are extremely unlucky. Last year we spent 60 or so days on a bronze site, (seasonal) logging on 100's of times and even in September when the site was reasonably full all week and full at weekends, the system worked with only a few blips. At gold sites I have often been getting 5 / 8 MB download. So yes my experience is somewhat different to yours.

So you think the Wi-fi may be targeted depending on paid or free use? That isn’t going to persuade me to try again by paying. 

I don’t think I am ‘unlucky’, Steve, as I have dabbled with this appalling Wi-fi since it’s inception at sites from the far SW to the north of Scotland. I have made the mistake of paying in the past but never again. Perhaps I use sites more far flung than you have and several I’ve used, particularly in Scotland, don’t even have Wi-fi so why would I waste my money buying an annual pass? My travels have educated me in the vagaries of site Wi-fi to arrive at my conclusion that, for me, it’s rubbish.

You only need to look at the complaints on this forum to see that I am not alone in my findings but you need to realise things aren’t black and white and, as I accept your findings are good, you need to accept the reverse is true for many people. 

But Complaints about anything (mostly trivial) seem to be part of  some of the the UK populations DNA ,as there seems many thousands who are quite satisfied with their purchases in any product

We’ve just had eleven nights at New England Bay, which is a Bronze site. I bought the CAMC Wi-fi and by and large it was OK. But we only wanted one connection, and didn’t try to stream anything. I could read emails, look at various Social Media and the News etc, with no problem.

I also used 4g on my phone if I couldn’t be bothered to log on. The site Wi-fi was for my iPad. 

So you think the Wi-fi may be targeted depending on paid or free use? That isn’t going to persuade me to try again by paying

Thats certainly my assumption. Otherwise it's difficult to explain why I could easily log on to paid wifi, but had no joy with the free. This has happened on multiple occasions. I've no idea if it is a fact, although it would certainly make sense to limit the free access, if the bandwidth was required by paying customers.

I accept that your experiences haven't been good and like me gained over a number of years. However, many of the wifi complaints are little more than one of rants, in the same manner as those relating to speeding etc.

You mentioned Scotland. Certainly in the North West the WiFi was generally poor. Although we haven't visited for a few years and I believe they now have fibre to the cabinet, so hopefully things have improved.

Don't use the club WiFi but from what I can gather is it right you can't stream video or download catch up TV. If this is the case then it is useless for families like ours. We have sky go on the tablets and catch up on freeview and all 4 of us use these whilst away in the van, so if I had paid out money for club WiFi I would be very upset if we couldn't use them. Luckily we have unlimited data on our phones and a lot of the sites we use WiFi is included and they don't restrict you and everything works fine so no excuse there.

As I said, Goldie, there are good experiences and there are bad. Unfortunately, mine are the latter.

We each have our own experiences and I’m pleased it worked for you but to be labelled as making an unfair comment as a non-user by Steve (and a liker) was out of order. I am a user but an unhappy one who hasn’t shared your experience. 

You assume a lot, Steve. 

As I said, some Scottish sites do not have Wi-fi at all. If you consider provision of a hotspot in the laundry room at Dunnet Bay to be an improvement over having no Wi-fi, then you’re right. 

Why so dismissive of those who complain about site Wi-fi? To call them one off rants in such an imperious manner because they don’t fit your picture of perfection demonstrates your unwillingness to consider any view but your own which saddens me as I thought you to be more open minded than that.