Elddis faiure to provide parts for warranty repair

Two years running my 2019 Elddis Affinity 462 has had damp problems from windows. On both occasions, obtaining parts for repair has been a problem.

The first was above the front window, and it was a couple of months before the repair was completed due to delays getting the parts (not helped by the dealer closing for a few weeks over Xmas and New Year.) I - just, with hours to spare - managed to get it back, unfixed, before that seasonal closure so I could use it, then had to take it back once parts were available.

This time around, damp was coming from a rear side window. Again, I took the caravan home while waiting for parts and the seasonal closure. Parts eventually turned up from Elddis after two months, so I returned the caravan to the dealer for it to be repaired. I'm still without it another two months later. Elddis sent the wrong parts.

Damp ingress in recent caravans and motor homes seems to be a continuous problem, along with parts availability. My brother just got his fairly Bailey back after an extensive damp repair (and a long wait to get it done,) and a neighbour now has damp inside his fairly recent Burstner motor home.

This seems to be a dirty little secret of the caravan/motor home world, which no-one seems to discusss. Despite all the fuss about fancy construction techniques (Elddis' SoLiD for example) they all seem to be rubbish, and as for getting parts from Elddis, I just wonder what my legal recourse is.