Automatic satellite dishes need recalibrating

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P, Teleco (exclusively) uses a 'pairing code' from each satellite to lock on to the correct one...this particular method was chosen over others as these codes 'would never change'undecided..thanks Astra

Is that the same as the NID (Network ID) which for Astra 28.2 is 002. My dish also uses this but only after it has found a satellite signal to check it has locked onto the correct satellites. This NID has never changed to my knowledge.

peedee

To be fair my installer (Outoor bits of Exmouth) sent me an email to advise me that the Teleco Satell I had fitted by them 3 plus years ago needed a software update> I downloaded the update to my laptop and at the second attempt uploaded to my teleco system. I contacted Dave at Outdoor Bits and I believe he has now posted a video online to show how to update the dish for those of us who may be reluctant to have a go at such tech work. He also tol me that Teleco had informed him of the update so maybe it's down to the quality of the supplying agent/fitter as to whether you get notified.

I spotted this thread last week and tried my Oyster Caro to see if it had a problem - locked on first time so I assume it is a Teleco issue.

Video link https://www.youtube.com/watch?v=0nj3ExvAHtg

Teleco updates are http://www.support-telecogroup.com/telecogroup/teleco/en/support/software.asp

Depending on your system this might also be a helpful install guide

http://www.support-telecogroup.com/software/Update%20SW_ForceHD_UK.pdf

 

 

My Oyster Satellite set up had the same problems and whereas you could previously download the upgrade via the satellite dish you couldn't do that anymore. So, I had to send my receiver to Oyster UK who had the other bit of software to interface between Astra 2 and Oyster recover. It took about 5 days and once it back in works OK.

Hi can anyone help me with this please? I’ve downloaded the update software onto my laptop but can’t find the sat box in our motorhome to connect my laptop to, all we’ve got is what you see on the attached photo.

 

Sorry can't see a photograph so can't see what you mean. It's probably in one of the upper cupboards or perhaps the wardrobe. One clue might be is somewhere near where the cable from the dish enters the van through the roof. Sometimes installers have to run a cable over the roof of the motorhome from the dish to the point where the controller is situated inside the motorhome. I doubt the controller will be very big, perhaps about the size and shape of a internet router? You will probably need a USB to USB cable to connect. Good hunting!

David