MGM replied on 05/11/2019 12:54
Posted on 05/11/2019 12:54
Hi - did you buy a new Santa Fee in 2017 under Hyundai's affinity scheme if so you may have been influenced by the offer of two years free servicing as advertised in the Club Magazine.
Rather than placing your reliance in the Hyundai advertisement in good faith as i did you my wish to check if your service plan was a Hyundai Plan or a plan offered by the dealership selling your car - not being aware of this "small print" has recently cost me a further £398 to purchase a second year service following the closure of the dealership where i bought my car.
This may apply to any dealership plan in the same circumstances - you may wish to check your own current pre-paid servicing arrangements - forewarned is forearmed as Hyundai in my circumstances is not interested in the reimbursement of the costs citing dealer responsibility.
A very disappointing end for me to a long relationship with Hyundai.