New MB Eclass no longer viable for towing.

geoffo replied on 20/01/2020 22:01

Posted on 20/01/2020 22:01

In September 2019 I ordered a new Eclass Estate and specified a factory fitted towbar. Now, 4 months later I have been informed that the only variant that has a towbar option is the "AMG line Night Edition Premium" As this is several thousand pounds more expensive, I thought I would fit a third party towbar. However, suggesting this to the dealer his comment was 'It will invalidate your warranty'. I have followed this up, writing to customer service at Mercedes-Benz Cars UK, and they agree that fitting a tow bar could possibly invalid at the warranty.

The dealer has looked into finding Mercedes parts to fit a tow bar but has come up with a figure of over £4000. Obviously, this is not a viable option. Why is it that 1 variant of the Eclass can have a tow bar option at £695 and the other variants cannot? Also, how many caravaners/trailer tenters or anyone who has fitted a third party towbar, would get a shock if they have a problem?

EmilysDad replied on 18/11/2020 09:08

Posted on 18/11/2020 07:31 by Rufs

still pretty much the same design, i lowered mine a few months back all ok no rusting and tyre in perfect conditionlaughing

Posted on 18/11/2020 09:08

no rusting of the steel rim at all? ... 🙄

Rufs replied on 18/11/2020 09:30

Posted on 18/11/2020 09:08 by EmilysDad

no rusting of the steel rim at all? ... 🙄

Posted on 18/11/2020 09:30

surface pitting maybe, something like you get on brake discs if car has been standing in wet for a while, it is 7 years old,  I did raise this issue with my local Kia garage when i first bought the car, it was not new, but garage had sold it from new. They told me that when car is serviced they spray with something similar to that white stuff they put on the hinges etc. I asked if i should wrap in some sort of protective cover, they said no, let it breath. There was some talk of them rusting on a post on here some months ago so i did have a check then, caravan mechanic sprays caravan spare tyre/cradle and mover with a silicone substance says it stops them going rusty, seems to work.

JVB66 replied on 18/11/2020 11:15

Posted on 18/11/2020 09:30 by Rufs

surface pitting maybe, something like you get on brake discs if car has been standing in wet for a while, it is 7 years old,  I did raise this issue with my local Kia garage when i first bought the car, it was not new, but garage had sold it from new. They told me that when car is serviced they spray with something similar to that white stuff they put on the hinges etc. I asked if i should wrap in some sort of protective cover, they said no, let it breath. There was some talk of them rusting on a post on here some months ago so i did have a check then, caravan mechanic sprays caravan spare tyre/cradle and mover with a silicone substance says it stops them going rusty, seems to work.

Posted on 18/11/2020 11:15

Our Sportage KX4 has full size matching alloy spare in boot well , which on all the later models have either "skinny or repair kit" so we are sticking to our now seven year old (35000 on clock) it should last us outsurprised

Wanderer19TB replied on 20/11/2020 12:49

Posted on 20/11/2020 12:49

Back to E classes and towing. the 2016 E class 220Se has no gross train weight figure shown on the VIN , consequently on the gov.uk site, they state

If your VIN plate doesn’t list a train weight, you should not use your vehicle for towing.

How many E class owners are aware of this.

I cannot speak pre 16 or post 16, but a friend of mine has this specific 16 model.

countax replied on 31/01/2021 17:36

Posted on 31/01/2021 17:36

I've been looking at the e300de Estate hybrid as a towcar and thought I had finally been given an answer as to retrofitting a towbar.

I've also been in contact with MB Technical Services regarding retrofiiting a towbar and 13 pin electrics onto a new 2021 E200 diesel estate. Two dealer had asked their own in-house experts and both had stated that this model could be retrofitted. The plate on the car shows 2100kg as Max Braked Towing capacity.

I now have a response from MB Technical. Quote: "We need your chassis number in order to provide any information". 

I had already explained that the car was to be a new 2021 factory build and hence I didn't have a chassis number. The response. "I need your chassis number"

I've spent many hours trying to obtain the definitive answer and without success. MB Technical have been as useful as a chocolate teapot. Essentially, they can't be bothered. Two can play that game. The replacement for my Volvo XC90 will be another Volvo XC90. Business must be good at MB.

countax replied on 09/02/2021 16:22

Posted on 09/02/2021 16:22

I may have the definitive answer now direct from CSUK at MB. Italics are my input.

 

In general a retrofit to the 2020/21 E Class E220D Estate is possible however it depends on the optional equipment specified with the car.

If the car is fitted with a third row of seats or rear axle carrier bars then it cannot be fitted. The retrofit should not impact the vehicle warranty. If fitted by a third party the vehicle will need to be coded either by the fitting company or a MB dealer. The maximum nose weight will be 85kg.

The technical spec for the E220D Sport Estate shows 2100kg braked. Also, it cannot be specified with a third row of seats. So, it would appear that we have the answer. 

Lutz replied on 09/02/2021 18:48

Posted on 09/02/2021 18:48

That ties in with the information that I had and which I relayed in my post of 26th Jan.

countax replied on 10/02/2021 18:29

Posted on 09/02/2021 16:22 by countax

I may have the definitive answer now direct from CSUK at MB. Italics are my input.

 

In general a retrofit to the 2020/21 E Class E220D Estate is possible however it depends on the optional equipment specified with the car.

If the car is fitted with a third row of seats or rear axle carrier bars then it cannot be fitted. The retrofit should not impact the vehicle warranty. If fitted by a third party the vehicle will need to be coded either by the fitting company or a MB dealer. The maximum nose weight will be 85kg.

The technical spec for the E220D Sport Estate shows 2100kg braked. Also, it cannot be specified with a third row of seats. So, it would appear that we have the answer. 

Posted on 10/02/2021 18:29

Reference my post of the 9th. Can anyone tell me what rear axle carrier bars are, and/or what they actually do? 

easyonthegas replied on 02/08/2021 20:00

Posted on 02/08/2021 20:00

It is quite shocking the lack of technical information that MB will give to owners of their own cars, especially when asked about things they know little about - towing capacities. However Volvo were the same when they tried (and failed) to fit two tow bars to their own cars - one without a stop signal connection in the wiring - glad I never needed to explain that to Mr Plod.

Moan over - the car data plate will show your towing capacity and E class estates can tow up to 2100kg and if only the AMG line type vehicle not AMG, they can be fitted with a range of towbars.

The E class is a good towbar - very stable, has self levelling rear suspension, and is quite economical - had mine for over a year

 

EmilysDad replied on 02/08/2021 20:29

Posted on 02/08/2021 20:00 by easyonthegas

It is quite shocking the lack of technical information that MB will give to owners of their own cars, especially when asked about things they know little about - towing capacities. However Volvo were the same when they tried (and failed) to fit two tow bars to their own cars - one without a stop signal connection in the wiring - glad I never needed to explain that to Mr Plod.

Moan over - the car data plate will show your towing capacity and E class estates can tow up to 2100kg and if only the AMG line type vehicle not AMG, they can be fitted with a range of towbars.

The E class is a good towbar - very stable, has self levelling rear suspension, and is quite economical - had mine for over a year

 

Posted on 02/08/2021 20:29

 ... and is quite economical - had mine for over a year

which one? petrol or diseasal? 4 pot or 6 pot?

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