Range Rover detatchable tow bar recall

If the letter was so important perhaps it should have been sent recorded/signed for delivery. You cannot prove a negative however JLR should be able to prove it was delivered/received. Maybe talk to the CC legal team and any other motoring organisation of which you are a member, looking at an RR owners forum might help too.

I had a 2005 and then a 2007 Disco 3 but I never recieved any communication on the matter from LR.

I however in late 2014, after years of complaining to my servicing/supplying dealer about the progressive clonking, read of the "test" and got it done by another dealer. It failed, but not too bad and they fitted FOC the fixed assembly.

So, in my case LR could have ticked mine off as done so could be why I never received notification. However they had been failing, and many more clonking years before the issue was officially accepted. In the early years I got "they all do that" in response to my expressed concerns.

I would make an ofgicial complaint to the insurer. They cannotposdibly prove that you got the letter all they can say is that LR sent them out. A minority of letters never make it and it is possible yours was one of them. Ask tnem to deal with this through their complaints procedure and if not accepted you will refer the matter to the Ombudsman.  Insurers have to be fair to clients and this looks like a case of them not following the ruling.

Recall letter from LR came to me eighteen months ago.

if you are not the first owner of your range rover perhaps that is why you nevr got the letter

I have a 2010 Discovery 4 which had LR detachable tow hitch. I noticed that there was quite a lot of play and then saw on CT that LR were replacing them free of charge. When I contacted my local dealer I was asked to bring the vehicle in and watched as the mechanic measured the amount of play with a purpose built device. Mine was deemed to have excess play and a fixed multi height tow bar was fitted free of charge. I complained that I really wanted another detachable as I thought the replacement was a cheaper alternative. I was advised that the detachable was not designed for heavy trailers such as my twin axle caravan and that the replacement was heavy duty and more expensive. I bought the Discovery at 18 months old in 2011 and the previous owner had the original detachable fitted. I was not informed by LR that there was a recall but it is possible he was advised. I was puzzled that a Discovery, like your Range Rover, both of which are rated to tow up to 3.5 tons could be fitted by LR with a towbar not designed to tow heavy trailers.

Yet the detachable is still listed on the Discovery www and rated at 3.5t.

It was originally designed and produced to tow 3.5 tonnes and publicity showed it doing a lot more. It was down rated and noseweight reduced after a couple fell off.

I don't think the rattle has much to do with it as there is a huge locking pin to keep it in place. However, it may be users were not fitting the tow ball fully and the pin was unable to engage. I continue with the original specification as the fixed towbar is clown kit off-road.

Be aware that if your car has already been to a dealer to have the detachable towbar checked, JLR will not look at it again. I have a Range Rover Sport which was a used purchase and it  came with a detachable towbar. Since buying the car I learnt of the recall issued last year and contacted my local dealer who informed me the recall was carried out on the car by the previous owner. Judging by the condition of the towbar that came with the car, it was never used by the previous owner. I've towed a Buccaneer Caravel (not a small or light van) 6 times this year and each time I've unhooked, the towbar was loose in the socket. If you refit it, it is tight in the socket again but the green handle is slowly moving around to vertical with wear, this is the test the dealers look for when carrying out the recall. Explaining this to the dealer and to JLR customer service, they didn't want to know. Basically saying the work has been done and regardless of the towbar now being used and showing wear, even if it was never used by the previous owner, their obligation has been met.

Rather than risk the van becoming detached in the future, i'm now having to fork out £290 for a fixed bar which, despite looking butt ugly compared to the nice clean look of having a detachable... is a whole lot better than the caravan being spread over 3 lanes of carraigeway.

Is this only on the sport we  have a l322 and have not had a leter we got detachable tow bar but I never take it off