Sorry to say, very bad experience

paulat replied on 22/06/2018 17:23

paulat

Posted on 22/06/2018 17:23

try to phone them at 8.45, no answer, went to site to find we where given no choice in what pitch we could have and asked if we would like to go else where and they would phone.

as we have a dog, the pitch had no shade and protection from the sun, we asked several times if there was any thing else, again offered a refund?.( animal welfare)

husband parked to be told to turn the van a round into the sun and next to a bar b q to next doors caravan, because of fire regs?

it was my birthday, motorvan and caravan club needs to think about animal welfare and needs of there members.

when I replied I have a dog they did not care, we are very upset

Moderator Comment - Moved from the Story Section

26 replies

Takethedogalong replied on 23/06/2018 00:24

Member

Takethedogalong

Posted on 23/06/2018 00:24

Possibly, but some folks think CLs operate like a Club Site! The OP has only done reviews of CLs previously, so that's what had me wondering. In truth, I remain puzzled by the whole story/complaint.

Did they ring 8.45 am or pm?

Is the shade required to cool down inside of MH for dog? Or the outside, in which case unless the pitch is on the Equator, there will indeed be shade from MH!

Did they get last pitch available, or was it allocated because of outfit size?

Why did MH require moving?

Sherlock Holmes would have his work cut out on this mystery? Hope for more clues tomorrow!

JVB66 replied on 23/06/2018 08:20

Member

JVB66

Campervanner from Hertfordshire

Posted on 23/06/2018 08:20

I would think it was a CL at 8.45pm as there was just one pitch left and the "staff" said they would phone elsewhere to see if space was there

johnathome replied on 23/06/2018 16:27

Member

johnathome

Caravanner

Posted on 23/06/2018 16:27

You can please some people some of the time,but you can't please all of the people all of the time.

JillwithaJay replied on 23/06/2018 17:18

Moderator

JillwithaJay

Caravanner from Lancashire

Posted on 23/06/2018 17:18

Would the OP please return to the thread with more information or details of what action they have taken, otherwise the thread will be locked as, without further information, it serves no useful purpose.

Thank You.

2 people like this

Takethedogalong replied on 23/06/2018 22:01

Member

Takethedogalong

Posted on 23/06/2018 22:01

I doubt if OP could respond if they wanted to Jill, website has been down all day.

2 people like this

NicolaW replied on 23/06/2018 22:21

Member

NicolaW

Posted on 23/06/2018 22:21

How would they know the post has been moved from the story section? When you click the link for the original post it just says 'page not found'....

1 person likes this

DavidKlyne replied on 23/06/2018 23:46

Moderator

DavidKlyne

Motorhomer from Buckinghamshire

Posted on 23/06/2018 22:21 by NicolaW

How would they know the post has been moved from the story section? When you click the link for the original post it just says 'page not found'....

Posted on 23/06/2018 23:46

I suspect an unfortunate question of timing which might be something to do with current webpage essential maintenance? It usually corrects itself once the work is finished. I have suggested several times that when posts are moved that the contributor should receive an automated e-mail advising them of this but I suspect that won't happen with the current software. Posters can always check their profile but I wonder how many know how to do that. I should also say that people who post in the Story Section, except the regulars, rarely return to view any comments so most are, regretfully, a lost cause!

David