Actual price *substantially* different to advert

Maximum length of stay on a CL is 28 days. On a Club site it is 21. The from site given by the club should preferably be checked with the CL before booking. 

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I would doubt it breaches any advertising rules. Main CAMC sites are advertised in the same way. For instance Cirencester is shown as from £11.35 but goes right up to £22.40 at peak. Even more if was a service pitch. The other club uses a similar ploy. Particularly as a CL may  offer with or without EHU and I believe some are increasing winter prices to cover increasing electric costs, I would expect a fair variation in from to maximum.

 

Indeed Steve. I have, in the past, come across CL's own website showing significantly higher prices in Winter. 

A CL can have a range of seasonal prices if the owners feel it suitable. The owner s not going to put its highest price in the 'price 'from guidance.

As above, I doubt it actually breaches advertising rules; having had a look at the CL, that "from" price is actually from 01/01/2019.  So not an up-to-date "from" price, which is something that should be updated to the current year IMHO.  Also it says that "electricity is available"; that could mean at an extra cost, a bit vague IMHO.

I always check the price before placing a firm booking, and this shows the need to do so, if you don't want an unpleasant surprise on arrival.  I must say that I've never come across such a difference in price on any CL or CS we've stayed on, but as I said, that price is from 2 years ago, and the electricity issue could be another factor.

I think it is common knowledge that, especially since the introduction of the biannual site guide book, actual prices may not be as published. We always check the details when booking. I hate surprises!

To my way of thinking the advertised price was designed to get business, but unless questions were asked or closer scrutiny a big surprise is in store.

Perhaps the CAMC could set a good example by, at least show a "range" price 'From x to y' in the absence of any realistic pricing information in the handbook.

So the moral is everyone check with the site owner as to what their prices are, and what is included -  EHU for example. Then there are no surprises.

I can quite understand that a 'price from' in say June will go into the clubs listings and be published the following year however the site owner increases prices meanwhile.

It pays to check!

I take the price quoted after the word "from" to be nothing more than very broadly indicative and only likely to apply in very particular circumstances. 

Almost all advertisers use this technique where price is key. And the lowest price will always be relatively obscure - off season, or bulk purchase or some other special circumstances.

Isn't this just common knowledge or am I being unfair?

Of course, you could argue that it is not morally right and that some new rules or laws should be introduced to stop it. I suppose in very extreme cases one could make a complaint to the Advertising Standards Agency. But they are hardly likely to take it seriously in this case I think.