CL Prices not always up to date on Club website

lagerorwine replied on 03/02/2021 10:48

Posted on 03/02/2021 10:48

If the 2021/22 Handbook shows the correct latest prices charged by CLs, why is the Club website showing out of date prices - obviously the club has the information, as its in the handbook.

Example - Hall Croft CL, Ilkley, West Yorkshire (just booked a few days) - book shows £20 which is correct, but the Club website shows £15 

Surely, when the information is available for printing, the website should be updated at the same time?

Takethedogalong replied on 05/02/2021 10:57

Posted on 05/02/2021 10:57

I think if anyone is thinking of using CLs this year, and might be new to them, usually staying on Club Sites, it’s probably best to contact the chosen CL direct, and clarify things like prices, accessibility, facilities, etc....

Its something we always do, as I have questions particular to us I usually ask of new to us Sites. That way, unexpected surprises seldom happen.

MikeyA replied on 05/02/2021 11:07

Posted on 05/02/2021 10:42 by

I would not need any justification I am happy for CL owners to set their prices for any reason that may be relevant to them. I book knowing the price and if the price suits me I am content.

Posted on 05/02/2021 11:07

I agree ET but if I wasn't happy with the price I wouldn't ring in the first place. However, having phoned my first question would not be "How much is it?". I would ask if they had availability and the last question would be "Oh, by the way how much is it". I wouldn't be too bothered if it had increased by a couple of pounds but if it had jumped by £7+, it would have to be "No thanks" .  

Again it is not a question if I can afford it, but simply the impression that they are trying to con me. 

If you went into a shop to buy a product that you had seen advertised online at X amount and when you got to the checkout the price came up higher, I'm sure even you would question it 

Takethedogalong replied on 05/02/2021 11:13

Posted on 05/02/2021 11:07 by MikeyA

I agree ET but if I wasn't happy with the price for the pitch I wouldn't  ring in the first. However having phoned my first question would not be "How much is it?". I would ask if they had availability and the last question would be "Oh, by the way how much is it". I wouldn't be too bothered if it had increased by a couple of pounds but if it had jumped by £7+, it would have to be "No thanks" .  

Again it is not a question if I can afford it, but simply the impression that they are trying to con me. 

If you went into a shop to buy a product that you had seen advertised online at X amount and when you got to the checkout the price came up higher, I'm sure even you would question it 

Posted on 05/02/2021 11:13

It’s the Ryan Air principle, adopted for Club Sites. You quote the very basic price, then begin to add things on........🤔 The unwary are lured in, forget/can’t be bothered to check things out properly, then cry “foul” when all is revealed not to be quite as things seem. It’s not usually found on CLs to be fair, but the wise do check things out. 

replied on 05/02/2021 11:19

Posted on 05/02/2021 11:19

If you went into a shop to buy a product that you had seen advertised online at X amount and when you got to the checkout the price came up higher, I'm sure even you would question it 
 

When I see a pitch fee advertised as 'from' a price I well expect that it may be more depending on length of stay, EHU or whatever. I also have little faith in CMC updating.

When I want a CL I don't use CMC webpage very often preferring to use google maps and look at sites' own wepages. Those that have oe are most likely to receive a booking  

 

DavidKlyne replied on 05/02/2021 11:30

Posted on 05/02/2021 11:30

Given what we have been through  in the last 12 months and the loss of business experienced by a lot of CL's it wouldn't surprised me that many of them are reassessing their business plans (if they have one?) What might have been relevant six months ago might not be now so I would have thought that in current times there was more risk of prices changing on an ad hoc basis. At the end of the day it is the customer that decides whether the price is right. If someone uses a CL which they think is over priced they can always mention that in their review of the site which would flag that up to other potential customers.

David

viatorem replied on 05/02/2021 13:17

Posted on 05/02/2021 13:17

Having used the CL network extensively I have found prices are invariably out of date in the book. If you want precise costs phone them up and check. Each CL owner can decide if they want to charge for awnings, dogs, electrics, showers extra cars etc, It's their business. Some are more expensive in the season, some ramp prices if there is a local show/concert/festival. Always wise to check.

cyberyacht replied on 05/02/2021 17:54

Posted on 05/02/2021 17:54

TDA wrote "It’s the Ryan Air principle, adopted for Club Sites. You quote the very basic price, then begin to add things on....."

The Ryanair principle extends to location names as well. CAMC are often some significant distance from the named town. Many may well remember 'Alicante South' aka Murcia.

KYearwo replied on 06/02/2021 11:33

Posted on 06/02/2021 11:33

Unfortunately, much about the clubs App’s and Website needs updating.  It feels like it was cobbled together in the early part of the century and hasn’t been touched since! 

I don’t disagree with the point made above about phoning ahead to check pricing but come on this is 2021 the idea that members need to rely on technology from 1876 is laughable... 

replied on 06/02/2021 12:03

Posted on 06/02/2021 12:03

I don’t disagree with the point made above about phoning ahead to check pricing but come on this is 2021 the idea that members need to rely on technology from 1876 is laughable... 
 

The CLs are privately run and it is only good manners and common-sense to phone ahead and make a booking anyway. The owners are not on duty all the time, may be out for a day, working outside the home or on holiday and the site not open.

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