CLs reluctant (understandably) to forward book

Hi all, 

Call me boringly organised, but I have been booking for next year to get the CLs we'd like at the times we need them (still working, can't be 100% flexible). All good with most but I have just been ranted at by one CL owner who has been let down so much by people simply not turning up he isn't forward booking any more (certainly not for 2022, not sure when he starts to risk it). When I say ranted, I mean really ranted at for 5 mins or so. It's unsettled me and I'm not easily rattled. I'm very happy to pay a deposit, by the way. I think this is entirely reasonable. To book this site now I will have to pay the whole fee upfront. 

Don't get me wrong - we would NEVER let someone down unless it was a real medical emergency, and I completely understand that the chap is frustrated at people not-showing, or multi-booking for the same week. I asked if he has leverage via the club with persistent no-shows and apparently he hasn't. (Another CL owner told me that he had to ask someone to leave the site due to anti-social behaviour and they became quite aggressive - and again he couldn't report them to the club). 

Has anyone else met with this response when trying to book a CL for next year? And would it be possible for the club to help CL owners have some clout, even if it's just a stiff letter to a member? Or am I being unrealistic in days of trying to capture members, not lose them? 

Not sure if I want to go to this CL now although it looks lovely. Perhaps he was just having a bad day but ....