Metered electricity - avoid it!

Dunclair replied on 06/05/2023 19:45

Posted on 06/05/2023 19:45

A couple of weeks ago we visited a site with a metered electicity system. I won't say which club the CL/Cs is linked to and I don't want to identify the site because the owners are striving hard workers doing their best. However:

Before booking I called the owners and asked about the metering system that I had learnt about on the club site. Whilst they didn't lie, they didn't tell me the truth. That was that I had to pay them in advance for electricity. They would then use their computer to put credit on a card that only they could use. One of them then came to the post and put the credit into the meter. I obviously knew how much I had paid but never knew how much electricity I had left. As it happened, the weather changed for the worst so I switched over to gas heating and the next day paid for a lot more electric - well over what I thought we would need.

The weather didn't improve and whereas we would have dealt with that and carried on on a "Normal" site, we decided to leave. The owners gave us a refund of the electricity we had not used but the stress of it all and the amateurish way it all sort-of-worked was just too much stress. Buggered up the holiday really.

My advice: Don't use them. In these times of rediculous power prices I understand why an owner would do it, but the whole pantomime is simply just too much hassle.

Tinwheeler replied on 06/05/2023 20:03

Posted on 06/05/2023 20:03

That's a very amateurish and convoluted way of going about charging for electric and, if you look at the Ofgem regs linked to in the main metering thread, it would appear the exempted site owner may be in breach of the rules.

Takethedogalong replied on 06/05/2023 20:13

Posted on 06/05/2023 20:13

Could you not read the meter yourself Dunclair? Or was it not viewable? Always helpful if you can see the meter, and what pulls the power the most.

DavidKlyne replied on 06/05/2023 20:43

Posted on 06/05/2023 20:43

Surely the whole point of the site review option is to highlight things that others might struggle with if they don't get prior knowledge of the system. You don't have to be particularly damming in a review but to point out the lack of transparency would be useful to other members?

David

InaD replied on 07/05/2023 08:33

Posted on 06/05/2023 20:43 by DavidKlyne

Surely the whole point of the site review option is to highlight things that others might struggle with if they don't get prior knowledge of the system. You don't have to be particularly damming in a review but to point out the lack of transparency would be useful to other members?

David

Posted on 07/05/2023 08:33

+1.  A review of the site would be good; alerting other members to the issue you had with metered EHU is no different to pointing out other issues on a CL/CS, such as whether it's a long way to the Elsan point or to the one and only fresh water tap on site.  Or whether the site is next to a busy main road; it's what reviews are for and what is very helpful to fellow members.  I use reviews when looking for sites and find them useful.

JohnM20 replied on 07/05/2023 11:37

Posted on 07/05/2023 11:37

We've just been to a CL, Cholsey Grange, where the charge for electricity couldn't be clearer. Each pitch has its own, easily readable meter. Within the pitch price is a daily allowance of 10kW. Anything over this is charged at £0.30 per kW. Very easy to calculate what, if any, extra is owed to the site. Read the meter when you arrive, read it again just before you leave.

Another CL we are going to in Cornwall in June also has meters on each pitch. Within the pitch price is a daily allowance of 15kW. Again, if this is exceeded, the difference has to be paid to the site. But, if the daily allowance isn't exceeded, any under-use is refunded. In June I'm hoping for an under-use and a re-fund.

replied on 07/05/2023 11:47

Posted on 06/05/2023 19:45 by Dunclair

A couple of weeks ago we visited a site with a metered electicity system. I won't say which club the CL/Cs is linked to and I don't want to identify the site because the owners are striving hard workers doing their best. However:

Before booking I called the owners and asked about the metering system that I had learnt about on the club site. Whilst they didn't lie, they didn't tell me the truth. That was that I had to pay them in advance for electricity. They would then use their computer to put credit on a card that only they could use. One of them then came to the post and put the credit into the meter. I obviously knew how much I had paid but never knew how much electricity I had left. As it happened, the weather changed for the worst so I switched over to gas heating and the next day paid for a lot more electric - well over what I thought we would need.

The weather didn't improve and whereas we would have dealt with that and carried on on a "Normal" site, we decided to leave. The owners gave us a refund of the electricity we had not used but the stress of it all and the amateurish way it all sort-of-worked was just too much stress. Buggered up the holiday really.

My advice: Don't use them. In these times of rediculous power prices I understand why an owner would do it, but the whole pantomime is simply just too much hassle.

Posted on 07/05/2023 11:47

The user and all related content has been Deleted User

Tinwheeler replied on 07/05/2023 12:12

Posted on 07/05/2023 12:12

I think, Dunclair, that by not writing a review on the appropriate club’s website you are not only failing to alert other potential users but also not giving the site owner the opportunity to see how he could improve things. That would be to his benefit as well as helping end users.

Tbh, one report on here of a strange set up on an anonymous site is fairly meaningless and it certainly isn’t representative of all metering systems.

moulesy replied on 07/05/2023 20:18

Posted on 07/05/2023 20:18

"....especially when you won't even name the site."

Hmm ... more than a little ironic, that comment, DD! frown

I can't understand the difference between not naming a site when "condemning" it as opposed to "recommending" it? undecided

Takethedogalong replied on 08/05/2023 11:43

Posted on 08/05/2023 11:43

Metering on a CL won’t put us off visiting. Ideally you want an easy to use, easy to read set up, and knowing the price you are to pay via the meter.

We have a good understanding of what power is drawn by what appliances, our outfit isn’t as power hungry as some with only a small fridge, and we are always in camping mode when away, and have happily survived for days on sites without a hook up. We do have a solar panel, and charge up iPads and phones on the move, so we have most of what we need, short hair means a quick shower and an easy dry😁

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