Trying to find a CL

Easy enough to find if you use the old search on the website https://www.caravanclub.co.uk/uk-holidays/uk-search-and-book/certificated-locations/ I appreciate it maybe more difficult on your phone but it seems the Club are trying to iron out the main Club site booking on the App and website before before they start to update the CL side and have suggested members visit the original search. 

David

I couldn't agree more. We had a perfectly functioning app 6 months ago. We're on an 'off grid' CL returning to Sussex from seeing family in Shropshire and we've been trying to research a few more stops en route but it's almost impossible on the app.

The map is still slow and stutters. The information still takes an age to load and it's a horrible experience. If other apps like Search for Sites, ACSI and Camper Contact etc can manage it, why can't this club? 

This is 2023 not 1983. 

All more reason to keep the Site Directory and the map close at hand when touring, instead of chucking them in the bin and relying on the internet for your searches.

I'd rather use my payload for more essential items, rather than (often outdated) bulky guidebooks. 

Many sites and CLs offer more information online, updated reviews and the ability to book and pay. This new app must be as frustrating for them as it is for those of us who enjoy touring and planning on the road (as we were previously able to before the disastrous new app came along). 

Like I say, this isn't 1983. 

If you are worried about the weight of a SD and map affecting your payload you could just carry one less wine bottle and pick a fresh one up when you finish the one you have!

I didn't realise that the app has been with us since 1983!!

If you can't use the new app efficiently how are you going to identify those CLs which have all the bells and whistles you mention!

I'd rather use my payload for more essential items, rather than (often outdated) bulky guidebooks. 

It would seem that that very outdated form of information and reference giving, the Site Directory guide, was the more essential item.

Boy, you must be very close to your payload if a mere "essential" guide book puts you over.

Perhaps try another research method? It’s been well documented that the App is still difficult, so try the website on your Smartphone? This is now working a good bit better, and if you access the CLs as documented on the New Booking System thread (at least a dozen times I think now), it will get you to the old CL search.

Moaning on here gets you no further, but leaving comments/review on Trustpilot does usually get a response. By the way, SearchforSites usually does bring up CLs, so if you are using this, you ought to be finding something🤷‍♀️

Such a shame it is not as in the past when most methods of getting information were reliable instead hoping that the signal is satisfactory for the area you are touring in

The user and all related content has been Deleted User

 Lots of people moan on here and on TrustPilot at the first sign of difficulty with the CAMC app, , but the search box on the Club website will find CLs, and all the other sites such as Pitch Up, Search for Sites and UKCampsites.co.Uk will find most of them, - and Google will find anything and everything if you ask nicely.

But having toured 20countries (with and without a caravan)  I never needed an app for any of them - so why are some Club members so wound up about having an app? If you can’t make the app work just delete it and select your CL some other way.