Eurotunnel crossing

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They won't do it now David even for a fee, the booking is through the club but to change it they have to go through Eurotunnel and they say no. 

I've emailed Eurotunnel to ask the reasons why, as it seems bizarre to me. I will hang off changing the ferry just now as we have plenty of time to sort this out IF the tunnel plays ball. 

Didn't really want to have to travel the length of France in April as we are heading for Southern Spain. Makes much better sense to take the Bilbao ferry out and then to come home leisurely to Calais in June. 

Still if it has to be the other way round, we might just not bother going to the south of Spain and be content with doing something else. Might even not go as early as April, was only going that early as we were using the Bilbao crossing. As you know April in France is not always worth stopping around for. We have 9 weeks so plenty of time to go down, we will see what my email brings.

No, I wasn't aware of that rule TG.  Initially wondered if it was a CAMC rule, but it's Eurotunnel's own rule.  Strange, as you can amend a crossing up to 24 hours after the booked date, and amendments don't carry an admin fee either; so that's all quite good.

But you can't change direction on a single ticket booking - one to bear in mind for the future, thanks for the heads up.

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You're welcome Ina, does seem strange that you can change the date, the time, even going from a cheap to expensive or visa versa. You can even change the vehicle, so from Caravan and car to MH but not the direction of travel. 

I hope that you get a satisfactory email back from Eurotunnel TG.  Seems odd that nobody could tell you the reason behind that rule.  A case of: computer says no??

Edited by me; gremlins!  Initially my reply was nowhere to be seen, so I did it again, only to see it twice 

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Cheers TG. We haven't got anything booked but will be seriously considering using the tunnel for at least one of the crossings if we venture abroad next year. Will bear the T&Cs in mind.

Thanks for that WTG, can't say I have seen that. Even if I had I would have taken it that I could change the booking in the same direction of travel but it could be changed by a member of staff in other circumstances. Given that it is a Flexi ticket and I'm giving 8 months notice I would have thought it would have been allowed.

The CAMC staff member said he wasn't aware of it either until he phoned Eurotunnel. The booking in question would have fallen within the 12 month period of use so it can't be anything to do with that.