Booking for next Summer
50 replies
JollyKernow replied on 22/07/2022 19:51
Posted on 22/07/2022 17:14 by brueThe C&CC had several false starts when they upgraded their booking system so not starting up a new system is preferable to plunging in and having major problems.
Posted on 22/07/2022 19:51
Nail on head there Brue.
During the initial training sessions we as site staff along with EGH staff were able to identify some potential operational issues which are being sorted. We've had a lot of in depth training since those first sessions which have been well delivered and received, most of us are now pretty confident. In roughly a week we get to start sandpit training alongside the current system, so it won't be long before all change (we have a date, don't ask!)
JK
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SteveL replied on 22/07/2022 21:28
Posted on 22/07/2022 17:14 by brueThe C&CC had several false starts when they upgraded their booking system so not starting up a new system is preferable to plunging in and having major problems.
Arch replied on 23/07/2022 08:38
Posted on 23/07/2022 08:38
When are the managers in charge of this change going to wake up and see for whatever reason the the market has changed and demand for pitches significantly reduced on 3 usually very popular I've stayed at since May they are only running at 50/60% capacity and still available to book all through August, to bring in a change now that will probably reduce bookings is shooting themselves in the foot.
GTP replied on 23/07/2022 09:11
Posted on 22/07/2022 16:36 by eurortravellerIt’s not unusual and it’s not incompetent management. There are many other travel companies which don’t offer bookings so far ahead. For instance train journeys on Eurostar trains from London St Pancras are only available six months in advance.
N1805 replied on 23/07/2022 09:46
Posted on 22/07/2022 19:51 by JollyKernowNail on head there Brue.
During the initial training sessions we as site staff along with EGH staff were able to identify some potential operational issues which are being sorted. We've had a lot of in depth training since those first sessions which have been well delivered and received, most of us are now pretty confident. In roughly a week we get to start sandpit training alongside the current system, so it won't be long before all change (we have a date, don't ask!)
JK
cyberyacht replied on 23/07/2022 09:59
brue replied on 23/07/2022 10:12
Posted on 22/07/2022 21:28 by SteveLI don’t really have a problem with it being delayed, if it avoids problems when it is eventually released. It would just be nice to kept informed and not treated like mushrooms.
Posted on 23/07/2022 10:12
No I don't either but I sympathise with anyone who needs to book ahead for family or special events etc. and prefer to use a club site. I expect many booked pitches near the Birmingham Commonwealth Games a year ahead, no doubt there are other events next year which will need early bookings.
Official CAMC updates would be helpful.
Fingers crossed for the new system, I'm glad to hear it is being well trialled first.
JVB66 replied on 23/07/2022 10:16
Posted on 23/07/2022 09:46 by N1805Good to know. Never heard the term ‘sandpit training’ but hope it all comes together ok for staff and members. Maybe fake news but have heard the 8th Aug mentioned for change. Good luck to all staff at whatever date this change happens.
Chelty replied on 23/07/2022 16:06
Posted on 23/07/2022 16:06
Rather than relying on "Members feedback over a period of time" and "Focus Groups" why did the club management not just conduct a simple poll of members views on the subject.
Do you want us to introduce deposits : YES or NO
Personally, to free up pitches, I would have preferred limiting people to having up to say 3 bookings outstanding at any given time with the option to add additional extra ones in a three week period from the date of booking.
That way people would book stays early that were really important as part of their three and top up as the year progresses.
Tinwheeler replied on 23/07/2022 16:36
Posted on 23/07/2022 16:06 by CheltyRather than relying on "Members feedback over a period of time" and "Focus Groups" why did the club management not just conduct a simple poll of members views on the subject.
Do you want us to introduce deposits : YES or NO
Personally, to free up pitches, I would have preferred limiting people to having up to say 3 bookings outstanding at any given time with the option to add additional extra ones in a three week period from the date of booking.
That way people would book stays early that were really important as part of their three and top up as the year progresses.
Posted on 23/07/2022 16:36
And what would those people like me who book 7-10 sites as part of a tour do?
You've not thought this through, Chelty. In any case, it’s too late now as it’s a done deal. We debated all the various permutations way back the line and nothing came of the suggestions made as the club had already made the decision. In fact you posted similarly last December when I made some points about voting and the club's governance.
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