Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

wellum1959 replied on 05/04/2022 21:53

Posted on 05/04/2022 21:53

My impression is that they have slowly working through the price rises on individual sites throughout the day.

Last week I noted the prices on half a dozen sites that I may have the chance to use this summer. Early this morning, all the sites were showing the same prices, however as the day has progressed I,ve noticed the prices change. First was Cirencester, in the late morning, the last one I noticed change was Cheltenham, in the late afternoon.

I'm guessing all will be eventually changed to their new prices.

Takethedogalong replied on 05/04/2022 21:53

Posted on 05/04/2022 21:53

I think (unless mistaken) the price increase might only become apparent on arrival. So you book at one price, the Club sends out an email telling folks that they are having to increase prices to cover fuel costs, but aren’t changing the prices on the website🤷‍♀️ You might get to know if you can contact the Site direct, but it’s a lottery as to whether or not anyone is picking up the phone. Happy holidays and that will be £x more to stay, thank you! 

nelliethehooker replied on 05/04/2022 21:59

Posted on 05/04/2022 21:53 by Takethedogalong

I think (unless mistaken) the price increase might only become apparent on arrival. So you book at one price, the Club sends out an email telling folks that they are having to increase prices to cover fuel costs, but aren’t changing the prices on the website🤷‍♀️ You might get to know if you can contact the Site direct, but it’s a lottery as to whether or not anyone is picking up the phone. Happy holidays and that will be £x more to stay, thank you! 

Posted on 05/04/2022 21:59

From Jilly's OP.

From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.

Reading Davetommo's post it would appear that either that is not the case or that on certain sites there is no increase, although I can't believe the latter would be the case knowing the CC!😊

davetommo replied on 05/04/2022 22:08

Posted on 05/04/2022 21:59 by nelliethehooker

From Jilly's OP.

From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.

Reading Davetommo's post it would appear that either that is not the case or that on certain sites there is no increase, although I can't believe the latter would be the case knowing the CC!😊

Posted on 05/04/2022 22:08

As it is from 5 th April when  you see the exact new price you would expect prices for bookings in April to be the 1st to show the new price. I was thinking they might do alphabetical order. But if that was the case the the site beginning with the B would be one of the 1st. Who knows how these people work.

Takethedogalong replied on 05/04/2022 22:12

Posted on 05/04/2022 22:12

Thanks, I missed that bit. 😯

Deposits up next then. That will be fun😂

JimE replied on 06/04/2022 16:55

Posted on 06/04/2022 16:55

Just a thought, has the club considered changing all the fuses on the bollards to 10 amps ?  That way, low to moderate users would notice very little difference and pitch fee increases could be maintained at less punitive levels for all members.

Forgive me if this has already been suggested, but I couldn't find any mention of it upthread using google.

 

ScreenNameD55B6D186D replied on 06/04/2022 17:20

Posted on 06/04/2022 17:20

Rates seem to have risen sharply and are now not competitive with private sites with same falcilities.

We stayed three times last year on club sites, this year we are staying only on private sites.

Yes, energy prices are rising steeply but site fees seem to be increasing more!! We feel it would be better if the club went back to the old way of charging seperatly for electricity. It only stopped doing this becaiuse of an EU ruling and now we have left it is an option. Some rigs can run without hookup so we should have the option.

KjellNN replied on 06/04/2022 18:21

Posted on 06/04/2022 18:21

Actually it is nothing to do with the EU, it was Tony Blair that put it into operation, to protect tenants.

If you visit a metered site in Germany, you will pay 55-75 euro cents for a kwh.

DavidKlyne replied on 06/04/2022 20:22

Posted on 06/04/2022 16:55 by JimE

Just a thought, has the club considered changing all the fuses on the bollards to 10 amps ?  That way, low to moderate users would notice very little difference and pitch fee increases could be maintained at less punitive levels for all members.

Forgive me if this has already been suggested, but I couldn't find any mention of it upthread using google.

 

Posted on 06/04/2022 20:22

Jim

I think it has been suggested before as has the 6  amp option which many of us are used to in Europe. Whilst it might work for the bulk of the year I think that it could be difficult for some especially in very cold weather when heating is on at full strength which starts to make it a bit borderline with other appliances being used. I think there are probably only two ways forward. one would be to accept the status quo which means that site prices will continue to rise as long as we have an energy crisis or start charging for the use of electricity separately. The latter would mean that individuals would at least have a degree of personal control?

David

Tammygirl replied on 06/04/2022 20:53

Posted on 06/04/2022 20:53

Today I asked the club (via chat) how to cancel the automatic membership renewal as I was thinking about not renewing when its due in May. 

I got the information I required but it surprised me that I was not asked WHY  I was considering not renewing.

Surely this is something that the club needs to know. As a member it really doesn't make you feel valued,  they keep spouting about being valued members, valued my eye. 

Reasons why we might not renew, is it VFM anymore, deposit system doesn't bother me but they have now lost the edge they had against other operators. We are members of both clubs, so we need to be. We hardly ever use club sites these days only CLs.

This latest rise in prices which has not been dealt with very well has just put the icing on the cake. Everyone has to make their own decision but for us I cant see its worth staying members of both clubs.

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