New booking system with deposits

Afternoon all,

I had a live chat about an hour ago with the call centre, was told the same thing. Training for call centre staff will be completed by the 25th and the new system will go live. Just hope the web site can cope, history tells us it won't. 

Enjoy the weekend.

That will be interesting. The end of May was partway through the half term week. We have booked part of a stay. It will be interesting to see wether we have to book an additional stay, or can add days to our current one and pay a deposit to cover all of it. I would think it will apply to a fair number of bookings, it really would have been more sensible to include the whole of that week in the May release.

Shame they have got the time to send me an email today about availability in June / July, but nothing about the new booking system starting.😡

Steve. You are lucky to get an email, I signed up for emails in my preferences via "my profile" and after receiving one email I have received nothing else. If this fault is the same for other members  I doubt whether many will get updates!

I did read on here that JK, a site manager, was learning  the ropes of the new system so it's obviously  imminent. 

Brue your not the only one I've checked our settings a few time but we never seem to get any of the emails others seem to get. 

Evening

Must be true if it's on facebook?!

Training is going well. Looking forward to next weeks training when we get to use the system in real time. 

JK

I’ve got half a week booked for next Spring bank holiday too.  I thought it was pretty stupid not to release dates up to the Sunday at the end of that week.  So do these comments mean we can’t book June next year until after 25th June this year?

Afternoon

Yes.

JK

It will be interesting to see if this increases the bookings as I believe from the amount of empty pitches I've seen and the availability of pitches for booking at the moment the market for club pitches has dropped.

Evening

It's not just club sites Arch. All the sites in this area (Ilfracombe/ Woolacombe) are the same. I've spoken to friends who work for the other club and on commercial sites in various regions and they are experiencing similar.

Saying that, we're seeing a bit of a trend this year with lots (way more than usual) of last minute bookings and outfits just turning up on spec (motorhomes and caravans). We were due 20 arrivals today leaving ten spaces. As of 8pm this evening we're full and turned away five vans.

It's been a long but great day so I'm off for a large one (or two)

JK