New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

adijo replied on 29/06/2022 21:14

Posted on 01/06/2022 15:32 by JillwithaJay

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

Posted on 29/06/2022 21:14

I think it’s very poor that the members are not being informed and kept up to date with what’s going on with the booking system.  We are currently away and are quite shocked as to how many pitches are available! I think the club is taking a big risk introducing this deposit system and also by not keeping members informed about what is actually happening.  The club is going to be holding an awful lot of members money!  The option of not paying a deposit was a nice benefit of being a member of the camc.  We are thinking of looking at other private sites now which we didn’t do before.  I hope they have thought about all this because it may not go the right way for them after all. 

Tinwheeler replied on 29/06/2022 21:31

Posted on 29/06/2022 21:14 by adijo

I think it’s very poor that the members are not being informed and kept up to date with what’s going on with the booking system.  We are currently away and are quite shocked as to how many pitches are available! I think the club is taking a big risk introducing this deposit system and also by not keeping members informed about what is actually happening.  The club is going to be holding an awful lot of members money!  The option of not paying a deposit was a nice benefit of being a member of the camc.  We are thinking of looking at other private sites now which we didn’t do before.  I hope they have thought about all this because it may not go the right way for them after all. 

Posted on 29/06/2022 21:31

I do wonder if the cost of living crisis has resulted in empty pitches and rather pulled the rug out from under the club's feet in terms of potentially stopping any speculative bookings. On the other hand, It will make it more important for CAMC to speed up cash flow by taking deposits.

What can they say to inform us of progress other than what’s in the FAQs? Perhaps "whoops, sorry, there is a problem but we’re working on it"?🤷🏻‍♂️. We'll find out in due course. Meanwhile, carry on booking deposit free.

DavidKlyne replied on 29/06/2022 21:56

Posted on 29/06/2022 21:14 by adijo

I think it’s very poor that the members are not being informed and kept up to date with what’s going on with the booking system.  We are currently away and are quite shocked as to how many pitches are available! I think the club is taking a big risk introducing this deposit system and also by not keeping members informed about what is actually happening.  The club is going to be holding an awful lot of members money!  The option of not paying a deposit was a nice benefit of being a member of the camc.  We are thinking of looking at other private sites now which we didn’t do before.  I hope they have thought about all this because it may not go the right way for them after all. 

Posted on 29/06/2022 21:56

Adijo

I would agree that the Club could have kept us better informed  on when the new system will actually happen. As to what impact the new system will have on bookings I suspect we don't yet know. All I do know is that having been on 5 Club sites this year, so far, all of them have been pretty full. As to using commercial sites, don't most of them also take deposits and many of them require full payment up to six weeks prior to arrival? That makes the Club's new system  quite attractive in comparison?

David

yorkieloiner replied on 01/07/2022 23:31

Posted on 01/07/2022 23:31

It’s the 1st July. We’re supposed to be able to book 13 months in advance. Been trying to book for half term (summer) next year, end of May beginning of June for a few weeks now, but still only able to book to end of May. What’s going on CAMC?

SteveL replied on 02/07/2022 06:07

Posted on 01/07/2022 23:31 by yorkieloiner

It’s the 1st July. We’re supposed to be able to book 13 months in advance. Been trying to book for half term (summer) next year, end of May beginning of June for a few weeks now, but still only able to book to end of May. What’s going on CAMC?

Posted on 02/07/2022 06:07

They are holding off on further releases until they can bring the new booking system online and give us a wonderful user experience.🤔  When that is I don’t think has been definitively communicated, but is likely to be a few months. The fact that folk are sat with part of half term booked and won’t know until possibly September if they can book the rest, does not seem to concern them.

JVB66 replied on 02/07/2022 08:29

Posted on 02/07/2022 08:29

When speaking to some site managers we know(had phoned to see if OH was still in hospital)it seems from the conversation that ,some problems not envisaged ,have come to light, and it is now hoped to get it sorted by September? 

Even though some training has taken place with site staff,it seems that is when those who will need to operate the system at site level,have noted the problems,

It is only what I have been told 

Rocky 2 buckets replied on 02/07/2022 10:41

Posted on 02/06/2022 20:40 by JollyKernow

Evening

It's not just club sites Arch. All the sites in this area (Ilfracombe/ Woolacombe) are the same. I've spoken to friends who work for the other club and on commercial sites in various regions and they are experiencing similar.

Saying that, we're seeing a bit of a trend this year with lots (way more than usual) of last minute bookings and outfits just turning up on spec (motorhomes and caravans). We were due 20 arrivals today leaving ten spaces. As of 8pm this evening we're full and turned away five vans.

It's been a long but great day so I'm off for a large one (or two)

JK

Posted on 02/07/2022 10:41

+1, I’ve had conversations with folk I know who say they’ve cut back-1) it’s biting but not badly. 2) October will be the killer when it jumps much more. 3) fuel prices are making things harder to justify & travel. 

brue replied on 02/07/2022 11:24

Posted on 02/07/2022 06:07 by SteveL

They are holding off on further releases until they can bring the new booking system online and give us a wonderful user experience.🤔  When that is I don’t think has been definitively communicated, but is likely to be a few months. The fact that folk are sat with part of half term booked and won’t know until possibly September if they can book the rest, does not seem to concern them.

Posted on 02/07/2022 11:24

It seems odd and unhelpful not to leave the bookings open in the meantime. I would imagine that anyone needing a definite booking for a planned event might have to look elsewhere?

Takethedogalong replied on 02/07/2022 11:35

Posted on 02/07/2022 08:29 by JVB66

When speaking to some site managers we know(had phoned to see if OH was still in hospital)it seems from the conversation that ,some problems not envisaged ,have come to light, and it is now hoped to get it sorted by September? 

Even though some training has taken place with site staff,it seems that is when those who will need to operate the system at site level,have noted the problems,

It is only what I have been told 

Posted on 02/07/2022 11:35

🤣 It’s that age old issue. Someone (usually with limited practical experience) has a light bulb moment, expenditure, time and resources are thrown at it. And then someone asks those who will have to make it work for their thoughts, and it’s revealed that it might not be as easy as envisaged on paper………….

Its a fashionable way of working. Whole Governments run countries this way now, with Joe Public looking on and shaking their heads is disbelief. Or wondering how they are going to get by………..☹️

eurortraveller replied on 02/07/2022 13:12

Posted on 02/07/2022 13:12

Having booked Ibis hotels here in UK and around the world, and paid deposits in five different currencies, with everything happening smoothly and efficiently, I wonder why this Club is making such a meal of all this. 

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