New booking system with deposits

Posted on 13/08/2022 09:12 by JVB66

         Monday is off?    it is now hoped to get it implemented by September 

Posted on 13/08/2022 08:47 by cyberyacht

As I have posted a number of times previously, if it was to address the 'speculative booking problem', it could have been easily resolved by requiring all members to register a debit/credit card with the club noting that a late cancellation/no show would result in the card being debited with a penalty charge. The cancellation period should have been extended to 14 or 21 days. Deposits would then have probably been unnecessary and saved a lot of IT disruption that CAMC have clearly struggled with.

Posted on 13/08/2022 09:28 by

Which year? 

Posted on 13/08/2022 07:03 by

Holiday insurance is worth having but you are unlikely to be able to recover the full amount because of the excess charge or have you found one that does not charge?

As I said many moons ago one thing CC Ltd could do is offer deposit protection.  I have recently made a booking for which the company took a deposit.  For a tiny additional payment I was able to protect the deposit should I be unable to go.  In a way a win win as the company gets a little more revenue if I do go and I feel my deposit is secure.

 

Posted on 13/08/2022 09:28 by

Which year? 

Posted on 13/08/2022 09:59 by Tinwheeler

I suggest they scrap it to avoid wasting any more of our money on it. Extend the cancellation period from 72hrs to 3-4 weeks and, otherwise, leave it be. I suspect the recession will reduce bookings anyway which will solve the supposed problem of speculative booking - ah, but it won't get the cash rolling in early🤔

Posted on 13/08/2022 10:04 by Cornersteady

+1

A few days away and it's being put back? If true there must be so many last minute problems, issues, glitches, bugs... that keep appearing or not being fixed that really must mean the new system is not fit for purpose.

You have to laugh!

 

Posted on 13/08/2022 09:59 by Tinwheeler

I suggest they scrap it to avoid wasting any more of our money on it. Extend the cancellation period from 72hrs to 3-4 weeks and, otherwise, leave it be. I suspect the recession will reduce bookings anyway which will solve the supposed problem of speculative booking which CAMC previously denied existed. Ah, but it won't get the cash rolling in early🤔

Posted on 13/08/2022 09:46 by brue

I think the club already has bank account details for many of us, most payments will be by direct debit. It will be good not to mess around with card payments on arrival etc it will be automatic for most. The new terms are quite reasonable re cancellations.

Generally I see this as streamlining payments apart from a few exceptions.