Shortening a Booking

Phoning sounds like a very good idea. Of course you'll have to wait for office hours! You really couldn't make it up could you?

Perhaps someone will report your thread? So Rowena can pass it on to the appropriate team.....

I think if you shorten it within 21 days of arrival, there’s something to pay as well, so you are best phoning. Can you get through to the Site on the phone, they might be able to advise? 

Booking is 2 months away.

Problem arisen before think I rang in end.

Obviously a glitch in the system.

It would be good to be reported but not holding out hope. 

Reported. In the hope that the issue can be fixed.......

As Ttda says above, the site will be able to advise and change your booking. (I didn't make that up)

JK

…..assuming the site is open 😯

Site is Chatsworth 

Open all year so you’re in luck 👍🏻

Have had the same problem, ended up phoning. Funny, it was also Chatsworth!

I had a the same problem when trying to add an extra night. 
seems the amendment option is useless if any of the period is fully booked. My site was Bridlington. It would allow the extra night if it was made as another booking & therefore another deposit. Got it sorted with a phone call to the site when they eventually answered.