Shortening a Booking

Martatin replied on 14/01/2024 12:20

Martatin

Motorhomer from Cheshire

Posted on 14/01/2024 12:20

I am trying to reduce the number of nights on my site booking. Message coming up no availability for some of the nights so can't alter! Have tried on app and website same message. Do I have to ring the club to change a booking where for part of the period site is full?

13 replies

hywelsycharth replied on 12/02/2024 15:52

hywelsycharth

Caravanner from Gwynedd

Posted on 12/02/2024 15:52

Same here and the site is Chatsworth, The system does not know the difference between an amendment and a new booking, This is major fault and should be sorted out immediarely, I am not holding my breath,

Martatin replied on 12/02/2024 20:35

Martatin

Motorhomer from Cheshire

Posted on 12/02/2024 20:35

Rang the central booking number and amended. Mentioned the problem to the lady who confirmed it was a known issue 🤷

nelliethehooker replied on 12/02/2024 21:24

nelliethehooker

Caravanner from Cumberland

Posted on 12/02/2024 21:24

If it is a known issue, as the lady at HO stated, then why the heck don't they get it sorted?

1 person likes this

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