Breakdown recovery and dogs

helmarpop replied on 27/02/2020 08:51

Posted on 27/02/2020 08:51

As recovery services no longer accept pets in the cabs I would be grateful if people could let me know alternative ideas for getting their pooches home in the event of a breakdown.

Been with Mayday for years and we did check that they were dog friendly but it seems this has changed in recent years as we recently found out the hard way. Fortunately we were near enough home to get a relative to come out and take our dog home.

I sincerely hope we don't need recovery services in the future but I would like to ensure that I can keep my pet safe. I do not consider being placed in a overheating vehicle on the back of a recovery vehicle in summer, possibly for hours, to be acceptable.  Welfare issues aside I daren't even ask what you would be expected to do with your pet if, god forbid, your vehicle was involved in an accident.

Any ideas/suggestions anyone?

 

helmarpop replied on 06/03/2020 08:43

Posted on 04/03/2020 09:35 by Tinwheeler

When did Enterprise change their ways regarding dogs?

Posted on 06/03/2020 08:43

Don't know but I checked with them a couple of weeks ago andf they said no but some local individual companies might.

huskydog replied on 06/03/2020 08:45

Posted on 06/03/2020 08:45

Pets are allowed in rental vehicles. Customers need to keep pets crated and return their rental car in clean condition and free of pet hair to avoid cleaning/detailing fees. Service animals used by customers with disabilities are allowed in the vehicle without a carrier.

A quote taken from their website ,enterprise car hire 

Vanbirds68 replied on 09/03/2020 19:51

Posted on 06/03/2020 08:42 by helmarpop

AA quote:

Service dogs are always allowed.
Some patrols welcome other animals at their discretion, but you may have to arrange separate transportation.

Posted on 09/03/2020 19:51

AA quote:

Is my pet covered if my car breaks down?
We do our best to welcome pets wherever possible. If we can't take your pet, we'll do what we can to help get them home.

We recommend you use suitable travel carriers for your pet or restraints that you can use on any vehicle – so we can take your pet where they need to go safely.

Sounds to me like they will take my dog...

Takethedogalong replied on 10/03/2020 10:58

Posted on 10/03/2020 10:58

I seriously wouldn’t bank on it VB. The AA are much like all the other rescue and recovery firms, if you have a vehicle that requires relaying, then they most likely contract to a local recovery service, and it’s their say as to whether or not dogs can go in cab. Most definitely do not. Some are so bad, if they can get away with it, they grumble about service dogs. 

Being stuck with a caravan isn’t so bad, it can be left on a site and the dog and a n other can stay there until transport/ pick up is arranged. You don’t get that option with a MH. It either stays unmended, or the MH is relayed home on the back of a bouncing, totally unsafe environment for a dog, leaving dog and owner at the side of the road! So alternative accommodation or the train it is.........☚ī¸

replied on 10/03/2020 11:17

Posted on 09/03/2020 19:51 by Vanbirds68

AA quote:

Is my pet covered if my car breaks down?
We do our best to welcome pets wherever possible. If we can't take your pet, we'll do what we can to help get them home.

We recommend you use suitable travel carriers for your pet or restraints that you can use on any vehicle – so we can take your pet where they need to go safely.

Sounds to me like they will take my dog...

Posted on 10/03/2020 11:17

Sounds to me like they will take my dog...

We do our best to welcome pets wherever possible. So quite likely in your vehicle on the back of a recovery vehicle

EmilysDad replied on 10/03/2020 17:41

Posted on 10/03/2020 17:41

I've just had a 'live chat' with Green Flag and asked the question. The reply was that it's at the discretion of the driver & they'll ask you if you're carrying pets when you call for assistance.  🙂

(In practice I've never been asked so I'd expect emphasis is on you to tell them you have a pet with you) 

JVB66 replied on 10/03/2020 18:04

Posted on 10/03/2020 18:04

Our car had a flat batt this morning (not used for over a week,) Mayday arrived in 40mins, real problem , as car in garage with no access to batt,and also in  Park so had to use emegency release so it could be winched out of garage , got it going, fault traced to faulty dash cam auto switch off not workingsurprised,

During our chat I mentioned pets and  he reiterated that he loves well behaved dogs in his cab, but some owners "well behaved dog"at times is stretching it?undecided

Also when taking car /caravan combinations,he did not see a problem ,  when the caravan needed to be in a storage ,   and the car at a garage before taking the member home  , and did not know of any problemscool

EmilysDad replied on 10/03/2020 18:39

Posted on 10/03/2020 18:04 by JVB66

Our car had a flat batt this morning (not used for over a week,) Mayday arrived in 40mins, real problem , as car in garage with no access to batt,and also in  Park so had to use emegency release so it could be winched out of garage , got it going, fault traced to faulty dash cam auto switch off not workingsurprised,

During our chat I mentioned pets and  he reiterated that he loves well behaved dogs in his cab, but some owners "well behaved dog"at times is stretching it?undecided

Also when taking car /caravan combinations,he did not see a problem ,  when the caravan needed to be in a storage ,   and the car at a garage before taking the member home  , and did not know of any problemscool

Posted on 10/03/2020 18:39

If only there was an emergency release on my auto Merc (electric engaging from column stalk)

I think some are stretching things when their storage site is at the other end of the country from where they live.

JVB66 replied on 10/03/2020 21:49

Posted on 10/03/2020 18:39 by EmilysDad

If only there was an emergency release on my auto Merc (electric engaging from column stalk)

I think some are stretching things when their storage site is at the other end of the country from where they live.

Posted on 10/03/2020 21:49

I think there is a max distance between the storage and home garages  which is quite understandable

DSB replied on 19/03/2020 05:54

Posted on 10/03/2020 17:41 by EmilysDad

I've just had a 'live chat' with Green Flag and asked the question. The reply was that it's at the discretion of the driver & they'll ask you if you're carrying pets when you call for assistance.  🙂

(In practice I've never been asked so I'd expect emphasis is on you to tell them you have a pet with you) 

Posted on 19/03/2020 05:54

This is my understanding also.  In practice, we have never had a problem - the dog has always been allowed to go with us in the cab.  However, she is only small and quite happily sits on Carols lap.  She does have separation anxiety though, so I'd be happy to wait for longer for a dog friendly 'cab'.

David

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